Position : * Solution Architect *Job Description : * As a part of the Arrow Managed Services team, the Managed Services Solution Architect will lead the build of value-centric solutions to drive revenue growth and market share for Arrow ECS in the EMEA region.
Demonstrating an innovative and results-oriented approach, you will support the establishment of Arrow as a Managed Services Leader by architecting innovative Managed Service solutions that conceive and sustain high levels of business value for our channel partners and their end-customers.
What You Will Be Doing at Arrow? Centralize market feedbacks and collaborate with the regional and country leaders for establishing and prioritizing manage service development initiatives* For the shortlisted initiatives, define the design of the to be manage services and establish the key requirements, technical set-up and estimate associated level of efforts and costs* Define and deploy the technical and functional enhancement roadmap of Arrow ECS managed service platform (Arrow Xpand)* Define services KPI and monitor performance of the Manage Service platform and third-party delivery partners for ensuring SLA are met* Work with development resources to define the right delivery approach including processes, platform requirements and partners* Lead technical discussions during key customer workshops, and act as a technical expert for supporting the conversion of managed service opportunities into tangible projects and sales wins* Provide technical input for educating our sales workforce on how to position the Manage Service and build customer value and drive revenue growth.
Provide input to and collaborate with the Service Solution Manager for establishing the value proposition and service pricing *What Are We Looking For?
12+ years' experience in leading, implementing, and deploying innovative manage service initiative* Established track records of collaborating with clients for driving Manage Service business value and closing deals from a solution architecture standpoint* Service design, integration, implementation, and lifecycle management including development of performance metrics* Experience of working within a matrix organization *Location : * ES-Alcobendas, Spain (Avenida de Europa) *Time Type : * Full time *Job Category : * Engineering Services