Instrumentation Laboratory spa
Milano, Italy
3 gg fa

The Product Specialist plays a key role in supporting the design of new solutions for Clinical Chemistry SBU and in making those solutions become successful.

The Product Specialist focuses on product development, taking part into the journey to create a new product, from the definition of requirements, to validation before market release, to support during launch phase and life cycle.

The Product Specialist puts his / her expertise in supporting local organizations with their Sales and Marketing activities, promoting Clinical Chemistry and Pharma-Toxicology products and maintaining focus on the product line.

  • His / her main accountabilities are : Supporting the Product Manager with the life cycle management for existing products;
  • Promoting Clinical Chemistry and Pharma-Toxicology products with Affiliates and Dealers to improve penetration on the market and keep their commitment towards the Clinical Chemistry and Toxicology product line;
  • Running demos with Clinical Chemistry products to Dealers, Affiliates and end users when needed; Supporting Dealers and Affiliates’ promotional activities on Clinical Chemistry products, including product launch;
  • Supporting Sales Organizations identifying the most appropriate solution to satisfy customer needs; Performing, both locally and in-house, user and application trainings to Sales, Support and Marketing professionals of Dealers and Affiliates to improve their knowledge and ownership of Clinical Chemistry and Toxicology products;
  • Providing Affiliates and Dealers with application and user support, both remotely and on-site; Participating in scientific meetings (e.

  • g. seminars, scientific days, congresses, exhibitions, etc.) to reinforce corporate identity and promote Clinical Chemistry and Toxicology Products, both directly and supporting Dealers and Affiliates locally;
  • Writing and updating different materials to support sales, working with the Product Manager (e.g. website, promotional materials, manuals, competitor analysis, Sales and Marketing presentations);
  • Taking part to periodic meetings with the Customer Service Team to develop their skills on the products and collect relevant feedback;
  • In collaboration with the Product Manager, creating and updating price list; In collaboration with the Product Manager, collecting data on competitors;
  • Collecting requirements from all stakeholders and from the market for the development of new products and improvement of existing ones;
  • Managing verification and validation activities for new products and software; Implementing limited release and / or beta site activities at customer site to complete validation process for new or improved products before full release;
  • Supporting Dealers and Affiliates with investigation activities to solve issues coming from end users; Supporting Quality Engineering Team with complaint investigation.

    The ideal candidate for this position has the following minimum knowledge and experience : Master’s Degree in Life Sciences, Medical Technology, Engineering or related discipline (e.

  • g., Biology, Biochemistry, Lab Technicians, Biomedical Engineering); At least 2-year experience in Sales or Marketing position within an IVD company working in an international context;
  • Expertise in technology for IVD, preferably in Clinical Chemistry and Immunoenzymatic; Knowledge of technology for Clinical Chemistry tests (colorimetric, immunological, immuno-enzymatic, ISE);
  • Knowledge of the clinical value of an IVD test; Knowledge of the operating principles of diagnostic instrumentation for Clinical Chemistry and Pharmatoxicology;
  • Knowledge of Toxicology products would be a plus; Knowledge of good laboratory practices; An experience in a laboratory context, also during academic studies, will be a plus;
  • Fluent knowledge of English. IT skills : Office, SAP. The ideal candidate for this position will exhibit the following skills and competencies : team working attitude result oriented customer focus analysis of critical situations analytical thinking ability to effectively plan & prioritize tasks oral and written communication skills solid presentation and training skills demonstrates integrity and respect in the performance of his / her duties.

    We offer a full-time permanent contract. Travels are required up to 50% of working time. Are you the person we are looking for?

    Send us your resume or CV and join Werfen Team!

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