Tesla Advisor
Tesla Motors
Bologna, Bologna
1 gg fa

The Role :

Our TeslaAdvisorsconsistently deliver an incredibly exciting experience for allof our customers; whether current or future, creating a memorable andeducational experience.

The TeslaAdvisor, will be the front line and brand ambassador, supporting our mission toaccelerate the world’s transition to sustainable energy.

Your mainresponsibilities will be to support customers, at all touch points - offeringthem learning and guidance about Tesla Products, through the entire journey.

Wewant every customer to feel valued and informed, about our innovative products,and you will help to deliver an equally innovative buying and deliveryexperience.

Responsibilities :

  • Engaging all customers promptly and personally, ensuring their firstinteraction is welcoming
  • Excite, engage and educate all prospective and existing customersthrough open lines of communication
  • Help Tesla maintain a healthy sales pipeline by collecting andupdating customer contact information
  • Actively contribute to the achievement of monthly sales and deliverytargets
  • Provide the highest level of customer service throughout the fullsales and delivery cycle, as well as continued support throughout ownership
  • Prepare, stage, and charge customer vehicles in advance of theirscheduled delivery appointment
  • Educate new owners by conducting a comprehensive orientation, tailoredto the individual customer's needs and comfort level
  • Execute customer documents for delivery day
  • Conduct direct deliveries from Delivery Centers to customer homes
  • Perform additional responsibilities as assigned, to meet businessneeds
  • Requirements :

  • Demonstrable experience within a Customer Service environment
  • Positive, enthusiastic and passionate
  • Strong sense of team mentality and reliability
  • Excellent communication skills
  • Astute attention to detail
  • Genuine interest about Tesla products and services. Especially keepingup with EV industry trends and local incentives
  • Ability to understand and convey business issues and technicalconcepts
  • Flexible approach to the working environment
  • Ability to work evenings and weekends
  • Must have and maintain a valid driver’s license and an acceptable andsafe driving record
  • Legal right to work in place in the country you are applying to
  • Tesla participates in the

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