Job ID : 85712
Required Travel : Minimal
Who are we?
If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future.
From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected.
We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device.
We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.
In this role you will be supporting our Revenue Assurance and Fraud Management and Detection solutions for Telecom, Media and Entertainment service providers.
This position involves daily application management, ongoing operational activities, monitoring and troubleshooting of the already implemented system.
This is a challenging support role in a complex and intensive telecom environment. We offer an excellent opportunity for somebody seeking to expand their technical knowledge both in depth and breadth with a range of technology components.
In one sentence
Responsible for providing best-in-class technical support to a global customer base.
Maintains ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction
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