Architecture and Technology Director
Milan, Italy
10h fa

about the role

  • Trusted technology advisor and global lead architect of the Account Team assigned to the customer.
  • Leadership and resource management of the architecture and design teams assigned on a major customer or program (Architecture & Technology Office).
  • Owner of the governance process on technology and service architecture.
  • Orange representative in the joint customer technology board.
  • Approver of new services development and impact assessment to existing architecture.
  • Accountable for complex technical change management validation.
  • Key contributor to the service innovation governance.
  • Contributes to the effort of business innovation driven by the solution partner.
  • Optimize and shapes the Technology environment jointly with the customer in line with his business requirements, while preserving Orange business objectives (revenue, margins, customer satisfaction, ).
  • Accountability and organization of information security on Orange delivered services (e.g. governance, compliance, security policy, risk management).
  • Accountable to ensure that programs implement the agreed architecture, technology and designs.
  • Accountability and organization of architecture and technology standard, design rules and policies during the whole lifecycle of the contract, including the Transition & Transformation phases.
  • Accountability and organization of design documentation (repository, architecture and low-level design templates, naming conventions, ).
  • Accountable to ensure a global coherence among the different customer service blocks (data, security, voice, video, datacenter, etc ).
  • The Architecture and Technology Director contributes to the CBU P&L objectives within her / his domain of accountability.
  • Sign-off any new technical solution, the consulting levels of effort required as per consulting governance in force.
  • about you

  • Minimum of 10 years related work experience in customer facing organizations within the telecom or IT industry (channels, local representations working directly with customer IT management)
  • University degree in Communications systems / or Computer Science or equivalent.
  • Strong technical skills around telecommunications / IT solutions and services.
  • Proven track record in driving and positioning a global technical strategy to customers’ needs
  • Understand market trends, technical and business issues associated with the communication industry.
  • Excellent business and commercial understanding.
  • Demonstrated leadership and matrix team management capabilities in a multi-national environment.
  • Ability to handle complex situations (internal and customer facing).
  • Effective customer senior management communication.
  • P&L management capabilities.
  • Fluent in English.
  • Program and / or project management skills is a plus.
  • An in-depth understanding of the portfolio of products supported by Orange Business Services is a plus.
  • additional information

    The Architecture and Technology Director has the overall accountability for the customer technical architecture of all services delivered by Orange.

    She / he is leading the Orange post-sales architecture and design team assigned to a major customer during the entire lifecycle of the contract.

    She / he is also managing the organic growth requests through a special pre-Sales governance. This includes the accountability for ensuring that the technical solutions proposed are implementable and operable by Orange.

    The Architecture and Technology Director builds a trusted relationship with the customer and supports the Contract Business Unit Head (CBU Head) in delivering the solution.

    She / he is a full member of the core Contract Business Unit management team.

    The Architecture and Technology Director signs-off any new technical solution proposed during the lifecycle of the contract and is accountable for the consulting Profit & Lost.


    Sales & Marketing Europe


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