Quality Leader
The Dow Chemical Company
Mozzate, Italy, Italy
4 gg fa

The Dow Chemical Company has a great and challenging opportunity for a Quality Leader to be located at our site in Mozzate, Italy .

Core Responsibilities :

  • Implement and maintain the business / site quality programs which align to the MPQ Business Quality Strategy at the plant level.
  • Provide an effective interface between customers and the plant to ensure consistent high quality service to customers.
  • Represent the Voice of Customer at the plant.

  • Act as key plant interface to build or enhance relationships, services and flow of information between the plant and the customer, purchasing, supply chain, research, product stewardship and commercial organization related to the product quality / regulatory requirements related to the quality management system.
  • Ensure that product returns and non-conforming product are appropriately managed to prevent unintended use, including disposition.
  • Ensure plant Operating Discipline system, procedures and guidelines meet quality system requirements, as appropriate (e.
  • g. Good Manufacturing Practices, ISO 9001).

    Monitor the effectiveness of the quality management system and communicate to leadership improvement opportunities. For example, raw material quality and supplier assessments, etc.

    Generate and use quality data (customer complaints, plant metrics etc.) to enable cross functional partners to drive product quality improvements.

  • Train and provide guidance to plant and other roles that impact product quality (e.g. lab, maintenance, logistics, etc) on customer and product regulatory requirements, and the use of MPQ supporting tools and processes to achieve plant and business goals.
  • Host customer and other quality related external party visits and audits, in cooperation with Commercial and other functions.
  • Lead / champion product quality problem solving efforts (i.e. Corrective Action Management Process, the Root Cause Investigation Process, including customer feedback, etc.).

  • Establish and manage the plant quality system audit program, in conjunction with Business or Site strategies.
  • Conduct audits of plants, labs, suppliers, customers, etc. to ensure customer needs are met. Leverage findings to drive continuous improvement.
  • Lead or participate in the review of plant and cross functional projects having a potential impact on product quality

    Work with business and plant personnel to introduce new products as part of the product qualification process.

    Lead or participate in business, site and plant / department quality system networks.


    Required Qualifications :

    A Master's degree in Engineering, Chemistry or related discipline.

    A minimum of 3-5 years of manufacturing experience is required.

    The job requires out of the box thinking, strong interpersonal skill across all functions and levels, constructive gate-

    keeping skills, sound technical skills (product and technology of quality management), as well as strong corporate core competencies in collaborating for superior results, leading courageously, delivering innovative solutions and generating customer value.

    Generates enthusiasm and the ability to lead and maintain a quality program, without people reporting authority.

  • Typically, this role spends a significant portion of its time dealing with cross-functional activities in the site and business and other time external to the plant.
  • Fluent in both Italian and English
  • Preferred Qualifications :

  • Qualification as Auditor for ISO 9001 and Good Manufacturing Practices or similar would be beneficial
  • About this Posting

    The Dow Chemical Company values the benefits that diversity can bring. Dow is looking for individuals best suited for this role regardless of nationality, origin, race, color, religion, gender, sexual orientation, disability or age.

    The positions represented by this job posting are aligned to one of the three divisions, Agriculture, Materials Science or Specialty Products.

    Additional information on division alignment will be provided during the recruitment process.

    About DowDuPont

    DowDuPont (NYSE : DWDP) is a holding company comprised of Dow and DuPont with the intent to form strong, independent, publicly traded companies in agriculture, materials science and specialty products sectors that will lead their respective industries through productive, science-

    based innovation to meet the needs of customers and help solve global challenges.

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