E-Services, the IT Company of the De’Longhi Group, is looking for an Automation IT Specialist.
The Manufacturing Application & Infrastructure Specialist provides technical and project support for the Plant IT applications and daily activities.
He / she gives assistance for the change management, incident management and problem resolution, in order to reach the manufacturing goals, minimizing the loss of production due to IT related issues.
He / she provides to the business lines IT support, in cooperation with Manufacturing Engineering, Production Control and Quality Control.
Main Responsibilities :
Perform implementation and 1st level support of mission critical plant applications. This includes a functional knowledge of all plant applications used by local plants, ability to troubleshoot system issues, manage and / or configure application and application access;
Provide daily assistance to the facility for computer hardware, system and software related issues.
Qualifications, Knowledge :
Bachelor in Computer Science, Computer Engineering;
Knowledge of IT manufacturing system applications and plant support;
Knowledge of machine monitoring, performance and quality systems, component tracking, engineering systems and identification systems;
Knowledge of the C # programming language is a plus.
Skills, capabilities, Competencies :
Analyze, develop solutions, and resolve issues to minimize or eliminate user or system downtime;
Ability to problem solve individually and within a team, ability to make timely decisions;
Knowledge and experience with computer software / hardware, related equipment and networking, SQL Server, database management;
Plant operations knowledge (processes / systems);
Availability for shift work;
Ability to travel nationally and internationally;
Fluent in English.