Senior Program Manager, Support Programs to Clinical Centres and Patients
IQVIA
Rome, Italy
5 gg fa

Senior Program Manager, Support Programs to Clinical Centres and Patients

Our mission is to design and develop innovative solutions with the objective of enhancing quality of care to Patients, optimize investments, maximize effectiveness and resource utilization.

We strive to offer excellent service to Patients and their Caregivers, while creating distinctive value for all constituencies in Health Care, including Physicians, Clinical Centres, Payers, Life Sciences Companies.

To support its growth, IQVIA is seeking to recruit Sr Program Manager to ensure effective management and further development of its Patient Support Programs .

Role Summary

A Senior Programme Manager leads Client service and has overall responsibility for multiple Programs and Projects to Clinical Centres and Patients , with a view of delivering the very best of IQVIA’s experience, expertise and capabilities.

You will work with Senior Program Managers on the design and delivery of Support Programs to Clinical Centres and Patients to improve the overall experience along the Patient Journey , enable better access to therapy and correct adherence.

Responsibilities :

  • P&L responsibility for at least 2-3 Programmes; optimise their profitability to meet or exceed budget.
  • Assume joint leadership of Senior Client relationships.
  • Provide Management reports relating to Programmes finances and performance.
  • Ensure that staff and teams maintain effective communication and working relationships with all other departments.
  • Design, delivery and management of innovative solutions, projects for Clients.
  • Mobilize, manage, co-ordinate resources and internal functions dedicated to the execution of Programmes.
  • Work with line managers to ensure that any study, staff or communication issues are accurately and promptly escalated and resolved.
  • Ensure that staff work to the highest standard in compliance with current SOPs, relevant guidelines / policies and regulatory requirements.
  • Ensure that staff work according to the schedules and timetables established with the Client for the conduct and completion of the studies.
  • Act as the main point of escalation and problem solver for Programme Management.
  • Work location : Rome, Italy.

    Requirements :

  • 5-10 years of work experience in the Healthcare sector, either in Services (consulting, project management) or in Industry
  • Proven track record of successfully leading complex projects in large corporate settings, with accountability for P&L and results
  • Excellent organizational, leadership, client relationship skills
  • Outstanding analytics, problem solving
  • University or Master Degree
  • Proficiency in English
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