Responsible for managing a portfolio of customers with a revenue stream in the region. You will be responsible for executing CHEP’s business strategy and well as developing as implementing specific account plans.
Key objectives of the role are to protect existing customer revenue, meet business growth targets and increase customer satisfaction.
An additional focus is required on LMS and Transport Orchestration in order to identify opportunities and promote / develop new projects with LMS and SC Collaboration Managers.
Drive improved customer satisfaction and engagement.Manage commercial tender and contract negotiations with customersImplement category plans with customers in own portfolioIdentify opportunities for SC collaboration and orchestration for growth and retention initiatives, implement the sustainability strategy with customers in own portfolioIdentify opportunities for LMS and implement LMS strategy initiatives with Customers in own portfolioManage negotiation with customers to solve disputes and reduce DSOImplement follow-
up action for Retailer advocacy campaignsDefines category strategy / Value proposition.Management of category P&L
A business related degree would be desirable but is not essential.
Skills / Knowledge / Experience
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