Food and Beverage Supervisor
LEGOLAND Discovery Center Michigan, 4240 Baldwin Rd
Auburn Hills, Michigan, 48326
Would you like a job where spreading happiness is in the job description? Dive into the ultimate indoor LEGO playground and build a career full of fun! Whether you’re filling hungry tummies, racing LEGO cars, building AWESOME models, or operating our rides everything you do will be making a child’s day.
This is the place where job satisfaction is guaranteed, and every shift is all about fun.
LEGOLAND DiscoveryCenter is on the lookout for a Food & Beverage Supervisor to be thelead wizard for our café!
About the Role
Oversee the smoothdaily operation of F&B outlets. Develop, implement and measure qualitystandards across all food outlets to enhance the customer experience andmaximize revenue.
Ensure effective utilization of cost management systems
Manage all F&B projects effectively, implementing all capital expense projects on time, on budget and on spec
Drive a focus on exceptional guest experience for all food outlets, achieving all KPI targets (including mystery shopper)
Manage and motivate the team to maximize revenue opportunities through up-selling
Ensure that health and safety, and food hygiene standards are upheld and adhered to at all times.
Manage and maintain the F&B budget
Actively drive sales to achieve targeted KPIs
Ensure your outlet meets excellence standards, preparations for the running of the outlet are completed and that your team know their areas of responsibility and daily tasks
Measure and maintain high operational standards in food outlets taking appropriate action to rectify identified poor standards
Deliver guest satisfaction targets through exceptional standards, food hygiene, maximum product availability and ensure the team genuinely exceed customer expectations
Focus on our people and culture agenda when recruiting and developing effective teams, ensure strong recruitment, employee retention and leadership capabilities within F&B
Instill and promote the Merlin Way values and encourage others to do the same
Maintain positive relationships with other areas of the business
Follow all health and safety regulations and comply fully with all food hygiene standards and legislation
2 years of food and beverage experience.
Guest service experience.
Experience in a visitor attraction, theme park, museum, leisure, hotel or theater environment.
Excellent communication and motivational skills.
Proven ability to work on multiple projects simultaneously and multi task as necessary.
In order to apply for this role you must be at least 16 years of age.
In return, you willfind a competitive salary and benefits package (including a medical, vision,dental, life insurance, and 401(k) matching plan offering), and benefit from freeentry to all of our Merlin attractions which also extend to family andfriends.
In addition, you can expect continued growth of joining anexciting, global organization.