Posting Date May 03, 2022
Job Number 22072040
Job Category Rooms & Guest Services Operations
Location W Rome, 26 / 36 Via Liguria, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP
Relocation? N
Position Type Non-Management
Located Remotely? N
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.
Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.
W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
W Rome is casting for a Welcome Ambassador to join the first W Hotel in Italy.
Reporting to the Lead Concierge, the Moonlight Welcome Ambassador is the first face that our guests see at the W Rome. She / He is responsible for ensuring an authentic W experience to each and every guest during the night shift.
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Welcome ambassador makes transactions feel like part of the W experience.
About us
W Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever / Whenever service and trademark high energy.
It is the perfect match for the duality of the Italian, between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.
The impact you’ll make
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures.
When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish.
Our Welcome Ambassadors take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
They are empowered to move about their space and do what needs to be done.
What we offer
What you’ll do
What we’re looking for
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience.
You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options.
If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
