Reporting Analyst
Manpower
Roma, Italy
3 gg fa

The role :

  • Build and maintain high quality, trusted and intuitive reports detailing business performance which inform decision making across the business
  • Become a technical expert with the tools required for analytical and reporting purposes as well as be passionate about learning new tools and techniques
  • Grow in to a data expert for all internal and external data sources required for analytical and reporting purposes
  • Work with report users and other stakeholders to gather and build requirements, including the definitions of fields and KPìs
  • Respond to requests for ad hoc and regular Reporting support through formal channels
  • Support the identification of value adding opportunities, through proactive analytics into any variances in performance and identify underlying causes
  • Contribute to the standardisation of approaches to reporting KPìs, methodologies and data structures
  • Develop strong relationships with stakeholders across all areas of the business to gain a better understanding of business requirements and to build confidence and trust in reporting solutions
  • Take ownership of building own knowledge as well as team members to develop better reporting solutions
  • Automate solutions where possible to enable users to 'self-servè
  • Work closely with data source experts and owners to ensure reporting solutions are accurate and reliable.
  • The ideal candidate :

  • Minimum 3 years' experience in analytical or reporting functions of financial services companies, preferably in debt collections or a related industry
  • Highly proficient with Excell, Tableau, SQL
  • Excellent communication, interpersonal and listening skills - ability to communicate at all levels
  • Ability to present complex and detailed data in a simple to understand and innovative way
  • Able to work independently and takes an organised approach to planning and prioritising own workload
  • Ability to think strategically and translate thinking and analytical results into tangible plans
  • Understanding of key commercial aspects of debt management and understand contribution to business, using this knowledge to identify tactics to maximise performance is preferred
  • Track record of working within a regulated environment
  • A high level of customer focus with a proven record of delivering high standards of customer / seller service and experience
  • Ability to work independently, pro-actively, multi-task and deliver
  • Also able to work in teams, mediating between team members to diminish negative effects on team productivity and work environment
  • Fully proficient in English, Italian and a third language is a plus
  • Excellent opportunities in the company and in the international reference group.

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