As an ECM Senior Consultant, you will be part of the Professional Services Content Practice team. The focus will be on delivering consulting services in the areas of Documentum suite, InfoArchive and other major OpenText technologies and help our clients achieve a high return on investments.
You will be working with our global clients including Italy as primary.
What it takes
As a technical consultant in an international environment and a multi-cultural organization, you are acting together with our customers and technical experts.
Analyze business processes and define optimization potential
Be responsible for moderating and steering the process to clarify the functional and technical requirements together with our customers, analyze technical environments and develop best practice implementations for our solutions
Depending on your experience, you can innovate to improve existing customer solutions
Advise specific industry customers to make the best of their existing Opentext implementations involving Documentum, D2, xCP, InfoArchive among others
Execute technical delivery for the projects from conception to rollout
Organize and drive workshop at the customer site
Analyze business needs of client and design solutions
Configure and test OpenText systems to reflect designed solutions
Provide user training for implemented solutions
Support users during testing and deployment
Be responsible for the creation of project documentation
Coordinate with customers in a professional and timely manner
Support presales activities
Have a proven experience (6-8 years+) with the majority of relevant Opentext products)
Be proficient in English language
Have an open mindset and willing to learn and get certified
You are great at
University / college degree, ideally in computer science or business administration or several years of relevant experience as a Consultant
Hands-on working with mainstream OSes & preferably with at least one Database in the developer role
Hands-on experience or awareness in any or all of the OpenText Content Server platform, Documentum suite of products, and InfoArchive.
Appworks would be a nice addition. Knowledge of OpenText products is essential for the position
Demonstrating your analytical and conceptual skills, your planning and organizational skills as well as a cooperative and goal-oriented way of conducting work
Bring creativity in problem-solving, solution-oriented work, and high self-motivation
Willingness to travel, as needed by the project both in Italy and abroad
Located in the north of Italy