Customer Service Export (M/F)
Salewa
Bolzano IT
33 gg fa

To strengthen our Export team we are looking for a new team member in our Customer Service.The Customer Service handles the contact with independent distributors and agents concerning orders, deliveries and after sales in different countries all over the world.

Main tasks & responsibilities :

  • Independent handling and daily contact with our international distributors, agents and dealers.
  • Order entry, organization of international deliveries within the EU and extra EU, support of the credit management during the payment process
  • Support in the organization of clients meetings and events
  • Coordination of transport of the orders along with the logistics department
  • Handling of distributors and end consumers product claims, after sales support
  • Your profile :

  • Two or more years experience in customer service export or logistics
  • Excellent English skills, good German or Italian, other languages are a plus
  • Very good Excel skills
  • Service and sales oriented
  • Open minded to other cultures, flexible and problem solving oriented
  • Independent and precise
  • The office is located in our European headquarters in Bolzano, Italy.

    If this challenging tasks and skills, an environment of sportsmanship and an international working environment correspond with your personal expectations than

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