Position Overview :
Security plays a key role within the store operations. The role provides security and loss prevention support with a priority of creating a safe and secure environment for all staff and guests visiting the store.
The Security will greet guests, maintaining presence, patrol and inspect the store and respond to all security and safety matters in a timely manner.
Key Responsibilities :
Security and Safety
Assess and assist in the establishment of security protocols for the site, including emergency response
Identify, monitor and report any on site security threats
Ensure the facility’s safety and emergency procedures are followed in response to fire alarms and site emergencies
Complete and submit audit results, occurrence and incident reports on a regular basis
Member of the JHSC
Loss Prevention :
Conduct regular security patrols on the sales floor
Maintain security presence to deter and detect potential loss prevention situations
Prepare reports related to any incidents of theft and merchandise recoveries
Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers to ensure all parties are well-informed with current and relative information
Guest Experience :
Act as a front-line brand ambassador to guests and team members of Canada Goose
Be visible to guests as they enter the store premises and control access to property
Acknowledge guests as they enter and exit the property
Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management team
Attend and participate in all store meetings and events
Demonstrate values and behaviours consistent with Canada Goose’s culture
Provide new hire and continuous employee trainings to maintain store loss prevention awareness
Experience, Education and Designations :
2-3 years’ experience working in a position of or relating to security services, retail experience
Minimum of one year of experience in loss prevention is an asset
Possess required security licenses and certification
Security Diploma an asset
Recognized and valid first aid and CPR certificates an asset
Knowledge of the law and standard security procedures and citizen powers of arrest an asset
Knowledge, Skills and Attributes :
Excellent English communication skills both written and verbal
Meticulous record keeping, report writing and observation skills
Exceptional judgment, common sense and decision-making ability
Good physical well-being and able to walk, run, stand for long periods of time, climb stairs and lift objects up to 20 lbs
Available to work a variety of shifts including days, evenings, nights, weekends and holidays
We truly thank all applicants for their interest in joining the Goose Team, but only those candidates considered for an initial interview will be contacted.
Canada Goose Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities.
Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees.
Successful candidates for employment will be introduced to and trained in respect of all of Canada Goose Inc.’s human rights, accommodation and accessibility polices.