Now’s our time to inspire the future of healthcare together.
Join our team now at Siemens Healthineers as Healthcare Solutions Development Expert
What are your responsibilities :
You develop value-based, comprehensive enterprise services solutions - out of existing key portfolio elements, complemented by specific solutions and offerings to maximize customer value -
tailored to customer’s specific needs
You also develop new solutions offerings and innovative business models and you are responsible for the understanding of customer economics, pain points and how the solution can increase customers’ revenues and / or lower costs
Understanding the competitive landscape in managed equipment / lab services, industry and solution trends is also part of your new role and you leverage this understanding to differentiate the Siemens solution
The maintaining of a broad knowledge of Siemens Healthcare’s imaging and lab product portfolio incl. its competitive strength & weaknesses as well as the management of deliveries and solution components / products from both Siemens Healthcare business units and external partners is also one of your tasks
You plan on-site project execution incl. site management setup and handover to project implementation team
The Education, support and empowerment of colleagues in core countries in solution offer development and implementation planning as well as the support of local site managers in planning & ramp-
up the overall equipment installation programs is also in your responsibility
You present solution offerings to senior customer levels up to C-level highlighting their USP and solutions internally to senior management and support LoA presentation
You collaborate effectively with the respective Siemens organizations
You are able to travel nationally and regionally within the EMEA region in order to support local and global engagement
The role is based in Milan and will report to the head of support center in EMEA ES, located in Erlangen, Germany.
What do you need to qualify for this job :
You have an academic degree in either economics, technical or medical subjects and you bring at least 5 years of professional experience in development and / or management of complex customer-
specific services offerings in Healthcare, preferably in Managed Equipment Services
You have a strong capability in understanding customer needs, both in the public and private segment and answering them with tailored offerings
You have a good understanding of Siemens radiology and laboratory portfolio, training and customer services and similar offerings from main competitors
Preferably you also have a broad all-round-scope, from understanding customer economics, in particular in the public and private segment to technical understanding and development of comprehensive customer-specific solutions
Expert domain knowledge in specific service area(s) like radiology, laboratory, IT-based services, HC consulting services or similar is beneficial as well as a good knowledge of health systems / markets in the region and typical services business models
You ideally have experience in writing customer offering, contract design and answering solution tenders as well as experience in knowledge ramp-
up and sharing in virtual setups and interdisciplinary teams
Coaching and training experience in a multi-cultural environment is highly beneficial
You communicate business fluent in English and Italian, further European languages like French, Spanish and German are highly beneficial
You have a strong customer-, quality-, team- and solution oriented mindset, entrepreneurial and innovative thinking in the Services area and the ability to work with limited supervision and high motivation
Depending on the experience and qualifications background of the applicant, task enrichment into the area above the general pay scale is possible.
What else do you need to know :
Siemens Healthcare pays much attention to Diversity, thus welcoming applications which reflects this value, and guarantees equal opportunities.
We look forward to receiving an online application in response to this job offer.
Only applications sent via the system and in English will be considered. Please upload your CV in English and an accompanying letter would be appreciated.