Shop Assistant M/F
Max Mara
Europe, Italy, Veneto, Venezia
6 gg fa

Job Profile

Shop Assistant is responsible for assisting customers during the purchase process. S / he provides a service to customers in accordance with the given guidelines and the business objectives.

The Role has 2 main objectives : A) S / he assists the customers in accordance with the service model, quality standards, retail guidelines and Brand philosophy B) Achieving the business objectives both individually and in team.

S / he reports to the Floor Manager

Responsibilities :

  • Pursue the specific objectives assigned by the Store Manager / Floor Manager in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image)
  • Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers
  • Perform the duties assigned by the Store Manager / Floor Manager, related to the needs of the stores, for instance :
  • manage the warehouse properly organized (size, type, style, color, or product code)
  • Take delivery of goods and supplies in a timely manner
  • Define and marks the alteration lines to fit garment on the customer's body
  • Ensure that all merchandise is properly displayed and organized taking care of the visual merchandising, both in store and in windows, following the VM guidelines
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Follow the procedures in full compliance with all the assigned activities
  • Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers
  • Perform other duties as assigned by the Store / Floor Manager and related with the store activities
  • Candidate criteria

    Minimum Level of Education Required

    03 - Associate's Degree / College Diploma / A-Level Equivalent

    Minimum Level of Experience Required

    Languages

    English (C1 - Full Professional Working Proficiency)

    Requirements

    La conoscenza di una seconda lingua costituisce requisito preferenziale.

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