Senior Solution Consultant B2B - Cloud Craze / Commerce Cloud
salesforce.com, inc
Milan,Italy
6 gg fa

Job Details

B2B Commerce Pre-Sales Solutions Engineering team transforms vision into reality by leading and challenging our prospects and customers to a provocative point of view on B2B Commerce, built natively on the salesforce Platform.

Salesforce Commerce Cloud (B2B) is seeking a Solution Consultant who will be responsible for pre-sales technical assistance for the sales teams.

This individual will perform technical presentations and demonstrations of our Commerce Cloud platform. The Solution Consultant must be able to articulate technology and product positioning to both business and technical users and be able to identify all the technical and business issues to sales prospects to assure complete customer satisfaction.

Our Pre-Sales Solution Engineers act as a trusted advisors to salesforce most strategic customers by demonstrating how B2B Commerce can help them generate online revenue fast, easily scale for growth, and stay 100 percent connected with customers.

Are you ready to make a difference at a high-growth, global company, recognized as a Visionary in Gartner’s 2017 Magic Quadrant for Digital Commerce?

B2B Commerce is customer-focused, allowing our clients the ability to provide a tailored experience in order better connect and drive on-

going relationships with their customers in ways that are commonly only experienced in B2C environments.

Position Overview :

To be based out of our Milan office, as a Solution Engineer, you will be providing technical product expertise, responding to RFIs, RFPs, designing a custom solutions to showcasing B2B Commerce’s enterprise-

class SaaS product for e-commerce. This role is integral to providing pre-sales support while partnering with the Sales team.

The ideal Solution Engineer has a broad IT background and is proficient demonstrating all aspects of software features and functionality to all levels in an organization, especially the C level.

With a strong blend of product sales and technical skills, the Solution Engineer uses a consultative approach to understand business and technical requirements and articulate the strategies for a B2B Commerce Solution.

Your Responsibilities :

  • To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
  • Understand and communicate solution messaging at both a technical and business level
  • Provide industry expertise and guidance to clients
  • Coordinate and lead the entire solution cycle through close collaboration with other high performing teams.
  • To fully understand and clearly articulate the benefits of Salesforce B2B Commerce (Deep Product Knowledge) to customers at all levels, examples include;
  • Administration / IT Staff, managers and "C" level executives across all departments.

  • Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
  • Author and provide presentations both to executive-level and working-level client audiences
  • Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
  • Develop and present custom demonstrations based on prospective client requirements using JavaScript, HTML and CSS.
  • Manage and lead Customer workshops for B2B Commerce
  • Recognised SME in country
  • Present B2B Commerce at customers events Webinars e.g. Worldtour, Dreamforce.
  • Assist account executives in development of proposals and RFI / RFP responses
  • Qualifications :

  • Strong professional experience in enterprise software (SaaS experience preferred) - 3+ Years
  • Batchelors degree in Computer Science or related field, MBA or Masters a plus
  • Knowledge of e-Commerce (preferred), Cloud Computing, and Software as a Service (SaaS) industry trends
  • Understanding the unique business requirements of customers within multiple industries and translating / presenting those needs into a compelling vision and roadmap for our customers.
  • Able to demonstrate and articulate solutions to clients to provide compelling value proposition in both English and Italian
  • Excellent verbal communication, written communication, and presentation skills in English and Italian are a must have
  • Proven track record in giving sales-oriented presentations to executive-level audiences
  • Successful participation in sales cycles in a pre-sales / consulting role
  • SFDC Maintained Certification (ADM201, ADM211) - Preferred
  • Experience in any of the following are a plus : ERP integration, CSS and JavaScript
  • Ability to manage multiple prospects and activities concurrently
  • Ability to work as part of team
  • Ability to travel as needed and to work flexible hours throughout the sales territory
  • Highly motivated, persuasive, and success driven personality with high attention to detail
  • LI-Y
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