CRM Cloud Architect for Sales Cloud Incentive Compensation
Oracle
Rome, Italy
1 gg fa

Preferred Qualifications

SaaS CRM/Customer Experience Solution Architect Oracle Italy Role Domain architects represent a core team within the Italian Consulting organization, in charge of the solutions for prospective and existing customers.Their mission is to undertake architectural design of Oracle solutions for prospective and existing customers. These are senior roles to act as the link between Oracle sales and delivery teams in Consulting organization.The Domain Architect ensures solution feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. He/she is also capable of proposing customer roadmaps to realize the proposed solution.Currently, we are looking for an experienced Domain Architect with a focus on Customer Experience (CRM) based Oracle applications solutions. This includes the complete solution portfolio of Oracle CX cloud products, such as Oracle Sales Cloud (Fusion CRM), Oracle Service Cloud (RightNow), CPQ (BigMachines), Marketing Cloud (Eloqua)...., being a focal point for other more junior colleagues. Scope
  • Reports to the Consulting Applications PracticeLeader of Oracle Italy
  • Takes a leadership position within Oracle and with the customer for the CX solutions
  • Works on client-billable and pre-sales assignments to lead the solution development
  • Works with sales and delivery to ensure solutions are both sellable and deliverable.
  • Location Italy, Milan (preferred) or Rome Responsibilities
  • To act as a CX Cloud domain expert to senior clients in the Italian Cluster
  • To develop compelling, profitable and deliverable customer solutions with Oracle and customers
  • To be commercially astute when engaging and advising a client
  • Work closely with client, sales, pre-sales and delivery staff to develop a robust architecture
  • Take full ownership of “best practice” of their competency area, covering the whole strategic footprint
  • Develop strong relationships with the product lines and in co-operation with the Delivery Management teams, 
  • Take full accountability for the architectural solution of a pre-sales opportunity or project
  • Establish strong relationships with their counterparts in Oracle partners
  • Establish and foster strong relationships with colleagues in product development
  • Manage the re-use and knowledge management of their competency area
  • Provide sales awareness to the sales and delivery community within the Italian Cluster
  • Qualifications
  • Fluency in English and Italian
  • Strong awareness of the Cloud paradigms: Saas, Paas, Iaas.
  • Distinctive experience of the CRM processes, matured in Oracle CX or equivalent competition product based projects like salesforce.com or MS Dynamics Online
  • At least 5 years of experience in ICT project focused on CRM and Marketing·
  • Proven Expertise on Oracle Eloqua, knowledge of Oracle Bluekai and Maxymiser is a plus
  • oOracle Eloqua platform configuration, segmentation, extensions (custom objects), taxonomy

    oCampaign canvas and Eloqua integration

    oMarketing Automation strategy and collaterals

    oOracle Compendium

    oSocial Media Listening and Engagement

    oContent Management and Tagging

  • A creative and agile problem-solver
  • Ability to advise customer on their implementation approach
  • Strong awareness of building solutions involving other application competence areas
  • Proven ability to act as a trusted advisor to senior management within a client.
  • Demonstrated ability to develop successful architectures on projects with complex business requirements.
  • Ability to present an argument; persuasive 
  • Persuasive and empathetic in presenting a topic both in written and oral manner to internal or external auditors.
  • Contact Felix WehmeyerSenior Recruiter for ConsultingOracle CorporationWTC II, Route de Pré Bois 29CH-1216 GenevaSwitzerlandfelix.wehmeyer@oracle.com
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