The Sales Assistant intern will support the Showroom Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience.
The Sales Assistant intern reports directly to the Brand Showroom Manager.
Support the Sales Team in :
Meet and greet customers that come into the Showroom, providing outstanding level of hospitality.
Ensure high levels of customer satisfaction through excellent sales service.
Actively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions.
Maintain strong relationships with existing customers, as well as prospect for new customers.
Maintain outstanding store condition and visual merchandising standard.
Offer information and technical support to customers about the products.
Maintain accurate inventory and store goods.
Check all products to see if there are not damaged.
Use the company reporting tools (quote / project registration, traffic registration, CRM).
Contribute to further expand the company database through client data registration and profiling.
Support the Store Manager and Retail Director in organizing events and promotional activities to target.
Prepares sales and customer relations reports by analyzing and categorizing sales information.
Identify and investigate customer complaints and service suggestions.
Provide support to the Showroom Manager in implementing programs and execute operational and organizational objectives.
Experience and education
Student in Interior Design or Architecture, similar academic background will be evaluated;
Previous internship experience in the high-end furniture Industry will be appreciated.
Tecnichal and Soft skills
Excellent computer skills (Microsoft Outlook, Word, Excel);
Excellent English, written and spoken;
Excellent communication and interpersonal skills;
Attitude to problem solving and ability to handle stress;
Polite and customer oriented;
Positive attitude and enthusiastic;
Oriented and proactive approach to achieving the goals.
Work Location : Milan
Our company is an equal opportunity employer.
Interested candidates can send their CV with authorization for D.lgs 196 / 2003. Responsibilities