Field Application Engineer
Teradyne Inc.
Milan, Italy
6 gg fa

Duties & Responsibilities

Primary Mission

  • Ultimate mission is to win / protect account share for Teradyne solutions
  • Successful execution of assigned projects in region / account
  • Understand the account strategy and how their work is aligned to it
  • Tactical and implementation : Lead and manage highly motivated and skilled team of application engineers (Capability development).
  • Integrate all technical resources needed for project success.

    Major Responsibilites

    Single accountability and ownership for complete solution.

  • Successful execution of assigned projects in region / account
  • Understand and aligned with all assigned project plan. Ensure we have the right resources aligned with the plan
  • Execute against agreed project activities
  • Execute against assigned support activities
  • Active risk and escalation management
  • Understand the strategy and how their work is aligned to it

  • Develop relationship with customer (as defined in project plan; focus on technical lead)
  • Lead and manage highly motivated and skilled team of application engineers (Capability development).

  • Manage / assess / develop team members
  • Develop needed skills
  • Integrate all technical resources needed for project success. (e.g. ADC, oversees support teams)
  • Train and ensure compliance with policies and best practices within team
  • Basic Qualifications, Experience, Skills & Education Required

    Solid / proven technical domain understanding (5 + years of active application engineering in ATE), sufficient to :

  • Engage in detailed technical discussion with customer technical personal
  • Being able to communicate level 2 technical value proposition for our solutions
  • Ability to develop project scoping / technical assessment / team assembly
  • Being able to assess technical capabilities of team members
  • Apply technical coaching and development to team members
  • Being able to apply judgement for effective escalation trigger and management Understand project management
  • Schedule management
  • Risk management
  • Change managementStrong communication skills, in order
  • To communicate effective to customers
  • To communicate within the team
  • To communicate with sales and 1st line management
  • Technical expectation setting / creating trust and confidenceSolid customer handling skills
  • Effective expectation setting
  • Effective escalation management
  • Relationship building
  • Position Subject to ITAR controls

    Relocation Available (Some relocation assistance has been approved for this role)

    Customer Service

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