Collection specialist
Milano, Lombardia, IT
1 gg fa

About Worldline Worldline Euronext : WLN is the European leader in the payments and transactional services industry and #4 player worldwide.

With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors.

Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are.

Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment.

In 2019 Worldline generated a proforma revenue of 5.3 billion euros.

The opportunity

Responsible cash collections. Performs bookkeeping and some administrative work relating to accounts receivable including, but not limited to, auditing and checking balances and accounts and preparing fiscal reports.

You will report to the Head of Finance Operations for the Sub division MCS.

Your day-to-day responsibilities include

  • On a daily basis, use independent judgment to strategically prioritize customer accounts
  • Timely and effectively communicate with delinquent accounts to minimize overdue AR
  • Serve as liaison amongst various internal departments to ensure client inquiries are properly and timely addressed to minimize the risk of exposure of overdue accounts
  • Ability to perform detailed analysis, reconciliation and gather documentation to identify root cause to resolve for outstanding AR
  • Must meet or exceed established goals to meet departmental collection goals
  • Process account adjustments and customer refunds upon research and proper documentation have been conducted and approval has been obtained
  • Continuously identify and drive process improvement opportunities which can increase the company’s Cash flow
  • Prepares regular periodic and special reports for data analysis on metrics, trends and collection results
  • Maintain open, positive and team-oriented attitude when engaging with others
  • Anticipate internal and external customer needs and provide excellent customer service
  • Adhere to department policies and procedures
  • Assist with assigned Balance Sheet reconciliations
  • Perform other duties as assigned
  • What we are looking for

  • SAP experience preferred
  • Must have strong work ethics
  • Must be well organized and a self-starter
  • Detail oriented, professional attitude, reliable
  • Intermediate skills on Microsoft Office. Knowledge of pivot tables, v-lookups, sorting data, etc.
  • Ability to speak and write English (a must)
  • Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
  • Excellent written and verbal communication skills. Ability to communicate issues quickly and concisely
  • Supervisory Responsibility :

    This position has no direct supervisory responsibilities.

    Required Education / Experience Requirements :

  • Minimum 5 years of collections experience in commercial collections
  • Place of Work

  • Milan (hybrid)
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