Guest Experience Host
Gardaland Resort
Castelnuovo del Garda, IT
6 gg fa

Guest Experience Host

LEGOLAND Discovery Center Michigan, 4240 Baldwin Rd

Auburn Hills, Michigan, 48326

United States

Would you like a job where spreading happiness is in the job description? Dive into the ultimate indoor LEGO playground and build a career full of fun! Whether you’re filling hungry tummies, racing LEGO cars, building AWESOME models, or operating our rides everything you do will be making a child’s day.

This is the place where job satisfaction is guaranteed, and every shift is all about fun.

LEGOLAND DiscoveryCenter and SEA LIFE Michigan are on the lookout for Guest Experience Hosts tocreate memorable experiences for our guests.

About the Role

As a part-time TeamMerlin Guest Experience Host, you will help to create lifelong memorableexperiences in our attraction for our guests.

Our Hosts work in a varietyof positions across both attractions, including Admissions, Ride Operations,LEGO Model Builders, Retail, Café and Custodial.

You will deliver thehighest possible standards of guest service, presentation, and productknowledge. You will ensure that our guests are receiving optimal fun byconnecting with them in a magical, fun, and safe environment.

  • Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
  • Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
  • Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience.
  • Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
  • To follow opening and closing procedures as detailed in the department’s operating plan.
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices and regulations.
  • About You

  • Experience in a customer service role.
  • Fun, dynamic, and friendly personality.
  • Excellent communication skills.
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.
  • In order to apply for this role you must be at least 16 years of age.
  • The Perks

  • Flexible hours
  • 30% discount in the retail store
  • Merlin Magic Pass which give you free admission to Merlin attractions worldwide
  • Competitive 401(k)
  • 30% discount at Skechers.com and Sketchers stores
  • FUN working environment and much more!
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