SOS il Telefono Azzurro Onlus
7 gg fa

ROLE Training and Development Manager


PLACE OF EMPLOYMENT Modena / Rome / Milan with availability to travel in Italy / abroad

REPORT TO Head of Programmes

TYPE OF CONTRACT To be defined according to the candidate’s experience

DURATION To be defined according to the candidate’s experience

REFERENCE SALARY To be defined according to the candidate’s experience


Telefono Azzurro promotes the full respect of children and adolescent’s rights. With its activities, it constantly encourages their development potentialities and protects them from violence and abuses that can affect their wellness and growth.

Telefono Azzurro daily listens to children and adolescents and offers concrete answers to their requests of help, also through the collaboration with institutions, associations and other territorial entities.


Telefono Azzurro intends to place itself in a highly receptive way towards change and methodological and content innovation in the field of training and information.

The aim is to offer a more efficient training program to both internal resources of the Association (co-workers, volunteers) and sector operators (e.

g. paediatricians, teachers, sports stakeholders, social workers, parents etc.) on issues concerning childhood and adolescence.

Telefono Azzurro wishes to get in touch with professionals with specific and proven experience in the planning, management and reporting of training programmes and the related research of both national and European public and private funding.


Sharing the mission of the Association, the resource will have to identify areas of development and define and implement training activities.

Through these, he / she will promote strategies aimed to prevent, help and operate to contrast abuse and violence against children and adolescents.

He / she will have to find possible calls and sources of funding.

Once identified potential calls, he / she will deal with the technical elaboration of a project : formal drafting, planning, and collaboration with the administrative sector for the reporting and bureaucratic aspects.

He / she will be the point of contact with the supplier entity and partners, coordinates with the Presidency until the presentation and development of the project and its final approval for the final presentation to the supplier entity.

He / she will then program the action plan, proceed with the identification of the necessary resources, plan and develop the necessary training to teachers individually based on the single projects.


  • Can analyse and diversify training tools and projects, capturing innovation and needs of the territory and analysing new trends, addressing all possible public and private stakeholders, in relation to the planning and delivery of training relevant to the world of childhood and adolescence
  • Research of calls and opportunities to obtain national or European public and private funds, in collaboration with the Project’s department of the Association
  • Increases and improves the relationships with both the public and private sector, also initiating memorandums of understanding with the subjects operating in the territory to put into action and make more effective the training and prevention activities related to childhood and adolescence issues
  • Responds adequately to the training needs of the Association (co-workers, volunteers) and stakeholders (e.g. paediatricians, teachers, sports world, social workers, parents);
  • Designs training programmes
  • Monitors the development of training activities
  • Manages and reports funded courses
  • Achieves the goals set
  • Knowledge of the institutions, EU policies and programs
  • Creativity and reliability
  • Ability to work under pressure
  • Organisational and coordination skills of internal and external resources;
  • Teamwork skills
  • Results oriented
  • Interpersonal skills both within the Association - ability to communicate and share goals - and outwards - ability to create value partnerships
  • Value-driven
  • Ability to find information
  • Design of training programs and reporting technical skills
  • Knowledge of accounting and reporting tools
  • Knowledge of the main application software
  • Excellent knowledge of English - B2 / C1

  • Proven experience in similar roles with experience in managing complex national and international projects, preferentially in non-
  • profit structures, associations or foundations

  • Experience in the drafting of training projects in public and private sectors
  • Methodological approach, organisation and planning disposition, combined with a strong pragmatism
  • Ability to manage and conduct complex meetings within articulated working groups
  • Determination to achieve project’s objectives / results
  • Communication and presentation skills
  • Reliability, integrity, fairness, confidentiality
  • Management / mediation skills of potential conflicts
  • Availability to travel within the national territory and abroad
  • Excellent communication and negotiation skills
  • Ability to relate with different stakeholder
  • Dynamism and ability to work independently and in team
  • Excellent organizational skills and ability to work with very tight deadlines
  • Problem solving abilities and managerial autonomy
  • Sharing of SOS Il Telefono Azzurro’s mission and values
  • Please send CV and motivational letter in English.

    The job description is addressed to both genders according to Law 903 / 77 and Law 125 / 91.

    Business unit Area Formazione Sedi Milano; Modena; Roma

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