Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Commis de Rang in the Food & Beverage department.
We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest.MAIN RESPONSIBILITIES
Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
Maintain and up-date as required departmental filing system
Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken
Serve food and beverage according to guest’s needs & expectations
Make sure that tables are consistently cleared re-set according to reservation plans
Have clear and accurate communication with all team members
Respond promptly to guests and superiors requests
Make sure that the station is stocked and tidy at all times
Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
Attend training sessions and meetings as and when required
QUALIFICATIONS AND EXPERTISE
Reading, writing and oral proficiency in English and Italian
Previous experience in similar or related positions
Excellent communication and organization skills
Able to work calmly & confidently under pressureApplicants must hold legal authorization to work in Italy at the time of application.
We look forward to receiving your application!