Posting Date Jul 05, 2019
Job Number 19092138
Job Category Sales and Marketing
Location Sheraton Roma Hotel & Conference Center, Viale Del Pattinaggio, Rome, Roma, Italy VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Management
Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via email at : recruiting sheratonrome.com
Additional Information : This hotel is owned and operated by an independent franchisee, Altair Immobiliare S.R.I.. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process.
If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
The position isaccountable for proactively soliciting and handling sales opportunities.Ensures business is turned over properly and in a timely fashion for properservice delivery.
Assists in leading all day-to-day activities related to saleswith a focus on building long-term, value-based customer relationships thatenable achievement of sales objectives.
Achieves personal sales goals.
CORE WORK ACTIVITIES
Building Successful Relationships thatGenerate Sales Opportunities
Workscollaboratively with off-property sales channels to ensure sales efforts arecoordinated, complementary and not duplicative.
Buildsand strengthens relationships with existing and new customers to enable futurebookings. Activities include sales calls, entertainment, FAM trips, tradeshows, etc.
Developsrelationships within community to strengthen and expand customer base for salesopportunities.
Managesand develops relationships with key internal and external stakeholders.
Providesaccurate, complete and effective turnover to Event Management.
Organisethe sales team, collaborate with the Event team and set the strategies for allof them working closely with the MICE Manager
Developand introduce action plan based on the strategy
Createa plan for the re-positioning of the hotel
Managing Sales Activities
Participatesin sales calls with members of sales team to acquire new business and / or closeon business.
Executesand supports the operational aspects of business booked (e.g., generatingproposal, writing contract, customer correspondence).
Using Knowledge of Market Trends andTarget Customer Information to Maximize Revenue
Identifiesnew business to achieve personal and location revenue goals.
Understandsthe overall market - competitors' strengths and weaknesses, economic trends,supply and demand etc. and knows how to sell against them.
Closesthe best opportunities for the location based on market conditions and locationneeds.
Gainsunderstanding of the location's primary target customer and serviceexpectations; serves the customer by understanding their business, businessissues and concerns, to offer better business solution.
Providing Exceptional Customer Service
Supportsthe company's service and relationship strategy, driving customer loyalty bydelivering service excellence throughout each customer experience.
Servicesour customers in order to grow share of the account.
Executesand supports the company's customer service standards.
Providesexcellent customer service consistent with the daily service basics of thecompany.
Setsa positive example for guest relations.
Interactswith guests to obtain feedback on product quality and service levels.
Education and Experience
2-yeardegree from an accredited university in Business Administration, Marketing,Hotel and Restaurant Management, or related major;
3 years of experience asCommercial Director
4-yearbachelor's degree in Business Administration, Marketing, Hotel and RestaurantManagement, or related major; 1 year of experience as Commercial Director
This company is an equal opportunity employer.