Quality Specialist UK (English fluent)
MotorK
Milan, Lombardia, Italy
27 gg fa

Description

Founded in late 2010, MotorK is an international software company with a unique mix of digital knowledge, online marketing expertise and strong technological background.

Specialising in the automotive sector, MotorK has quickly become one of the most important players in the digital automotive arena.

In March 2017 the company announced a $10M round of initial funding (Series A) led by two global venture capital firms (83North and Zobito), the highest raised to date for a technology company originating in Italy.

We are hugely ambitious and growing by more than 100% year on year. To help us achieve our global ambitions and continue to lead the market in ground-

breaking technology, we need to continue to hire the very best in technology talent - which is where you come in!

We’re looking for a Quality Specialist UK (English fluent) for identifying and assessing customer’s need to achieve satisfaction and generate sales lead.

Activities :
  • Training agents
  • Training agents
  • Monitoring their performance workflow
  • Monitoring large amount of incoming calls
  • Achieving the quarterly qualification targets planned by country
  • Requirements

  • English Mothertongue or Fluent
  • High school or Bachelor Degree
  • Digital lover!
  • A previously experience as Customer Service will be considered a surplus

    Benefits

  • Great place to work : Work from our office in Milan : a huge open space office, with kitchen lounge area, comfy chill out areas, and garden.
  • Yes, you can also play Table football ;)

  • Canteen : international dishes
  • Office fruit bowl : because we care for your health!
  • International team : we are open to every culture. Join us!
  • This position is open to all candidate of both gender (ex L. 903 / 77) and disabled person (ex L.68 / 99).

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