ABB (ABBN : SIX Swiss Ex) is a technology leader that is driving the digital transformation of industries. With a history of innovation spanning more than 130 years, ABB has four customer- focused, globally leading businesses : Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by the ABB Ability™ digital platform.
ABB’s Power Grids business will be divested to Hitachi in 2020. ABB operates in more than 100 countries with about 147,000 employees.
For the Robotics Customer Service organization in Sesto San Giovanni (Milano) we are looking for Field Service Engineers.
The Field Service engineer will be mainly engaged with preventive and corrective maintenance on ABB robots, manipulators and controllers.
In the role, you will be required to :
Restore the functionality of the robot
Deal with electrical, mechanical and software problems
Fill out a detailed service report
Inform the Field Service Coordinator and the Sales Engineer on possible technical improvements seen / discussed with the customer on-site
Provide technical support via emails / phone from the office
Use the company’s IT tools to record support and service activities
Comply with the company’s Safety and Integrity procedures and standards
The ideal candidate has :
A technical diploma / degree in a technical field, preferably in mechanics, electric / electronics, information technology
Knowledge of the robotized arc welding process, power sources is a clear advantage
Previous experience in commissioning / servicing robotics product, automation or industrial machineries is very welcome
Good knowledge of Windows, Word, Excel
Basic knowledge of PLC, as a minimum
Strong analysis skills and the right attitude for problem solving
The ability to manage alone the repair visit on-site
Easiness to manage the relation with the customer
The willingness to travel extensively (by car, mainly in Italy)
A discrete confidence with the English language