Client Advisor Russian Speaker Roma
Louis Vuitton Italy
Italy
5 gg fa

Position

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.

You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES

Drive and achieve individual and team objectives and be accountable for sales results

Welcome every Client and provide the best Client experience

Advise Clients across the Brand and all product categories

Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Learn and master Brand and product knowledge

Respect Louis Vuitton Brand standards in terms of grooming and behavior

Follow the company's policies and procedures

Depending on specific store needs, additional responsibilities could include :

Stock and store operations, visual merchandising, after-sales

Profile

EXPECTED ATTITUDES & SKILLS

Fluent level of Russian

Curiosity, Empathy, Agility, Commercial Mindset

Professional Attitude

Responsibility & Ownership

Excellent communication skills

Good team player

Fluent both in Italian and English.

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