Business Analyst Supply Chain
United Parcel Service of America, Inc
14 gg fa

The Solutions Design and Implementation Specialist provides customized solutions for customers.

He / She analyzes customer requirements and data to determine solutions that will assist them in delivering products to their customers more efficiently.

He / She will analyses supply chain (transportation flows, warehousing volumes, order characteristics, processes) as well as additional requirements to develop a solution for new business opportunities.

Based on the analysis performed he / she designs a solution and determine the accompanying costs.

Develops Customer Solutions

Communicate and work directly with internal (IT, Transportation, Operations, Business Development, Industrial Engineering, Finance) and external (client) stakeholders

Implements Customer Solutions

mplements Customer Solutions

Implements customer solutions and provides required instruction and training to ensure solutions are successfully incorporated into the customer's business.

Supports the implementation process of newly won customers.

Monitors and supports deployed customer solutions to ensure solutions effective operations and sustainable.

  • Performing data analytics and validate customer profiles and requirements;
  • Ensure IT master data configuration requirements are clear, documented and shared with the appropriate teams

    Supports Sales Resources

    Provides customer solutions subject matter expertise to increase customer solutions knowledge and understands helps identify customer solutions opportunities and grow the business.

    Assists the project manager in developing and prioritizing of tasks to be performed to keep project cost estimates aligned with customer needs.


    Ability to work independently both in identify solutions to problems and prioritizing tasks

    Demonstrate a detailed understanding of logistics and supply chain concepts such as how supplies are acquired and how items are manufactured, distributed, and returned.

    Strong Analytical Skills Process focused Stress tolerant Hands-On Mentality Education& Experience

    Education : Preferably inEngineering or Economics

    Experience with PC software packages such as MS-Word,MS-Excel, MS-Project, MS-PowerPoint MS-VISIO and MS-Access

    Language knowledge : Fluent in Italian and English bothwritten and speaking is essential

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