ABOUT THE TEAM
Department : Warehouse IT
Reports to : Lead Warehouse IT
Team Size :
Recruiter Name, E-mail : Eva Pusztai, eva.pusztai zalando.it
Position based in : Italy, Nogarole Rocca (close to Verona)
Please apply in English
As a IT support technician (m / f) in our Warehouse IT in Nogarole Rocca, you are the first contact person for 1st and 2nd level support and monitor our network structure.
WHERE YOUR EXPERTISE IS NEEDED
1st and 2nd level support for workplace systems (Windows) and production sites (Linux);
Troubleshooting in desktop, printer and mobile area;
Setup and upgrading of workplaces and infrastructure;
Monitoring of network infrastructures (hardware, TCP / IP, router, Wi-Fi);
Fault analysis in WAN and LAN using appropriate network protocols.
WHAT WE’RE LOOKING FOR
Previous professional experience in 1stand 2ndlevel of support (experience in IT logistics field will be an advantage)
Solid network knowledge (TCP / IP, VLAN, Ethernet, WI-FI)
Knowledge of DHCP, DNS, Mail Transport, FTP, SSH will be an advantage
Completed education in IT field
Some experience in handling Linux systems
Experience in the field of data protection and data security
Command of English and Italian languages
Willing to work in shifts
PERKS AT WORK
A workplace run on trust, empowerment and feedback;
Working with an international team of experts
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills.
All employment is decided on the basis of qualifications, merit and business need.