IT Support Technician
Zalando
Nogarole Rocca, Italy
3 gg fa

ABOUT THE TEAM

Department : Warehouse IT

Reports to : Lead Warehouse IT

Team Size :

Recruiter Name, E-mail : Eva Pusztai, eva.pusztai zalando.it

Position based in : Italy, Nogarole Rocca (close to Verona)

Please apply in English

As a IT support technician (m / f) in our Warehouse IT in Nogarole Rocca, you are the first contact person for 1st and 2nd level support and monitor our network structure.

WHERE YOUR EXPERTISE IS NEEDED

  • 1st and 2nd level support for workplace systems (Windows) and production sites (Linux);
  • Troubleshooting in desktop, printer and mobile area;
  • Setup and upgrading of workplaces and infrastructure;
  • Monitoring of network infrastructures (hardware, TCP / IP, router, Wi-Fi);
  • Fault analysis in WAN and LAN using appropriate network protocols.
  • WHAT WE’RE LOOKING FOR

  • Previous professional experience in 1stand 2ndlevel of support (experience in IT logistics field will be an advantage)
  • Solid network knowledge (TCP / IP, VLAN, Ethernet, WI-FI)
  • Knowledge of DHCP, DNS, Mail Transport, FTP, SSH will be an advantage
  • Completed education in IT field
  • Some experience in handling Linux systems
  • Experience in the field of data protection and data security
  • Command of English and Italian languages
  • Willing to work in shifts
  • PERKS AT WORK

  • A workplace run on trust, empowerment and feedback;
  • Working with an international team of experts
  • We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills.

    All employment is decided on the basis of qualifications, merit and business need.

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