Field Application Specialist Molecular Diagnostics
Siemens AG
Milano MI, Italy
8 gg fa

For Siemens Healthineers in Milano, we are looking for aField Application Specialist in Molecular Diagnostics (FAS MDX).

The candidate,reporting to the Area Sales Manager In Vitro Region 2 (Lombardia), will solvecustomers’ problems independently and within established policies andprocedures and will train customers on our Molecular Biology solution.

He orshe must be able to implement standard solutions and customer’s tailor madesolutions both on out platform and on the main platforms in the market.

His / herprimary objective is to do what it takes to ensure customer satisfaction inthe clinical laboratories

What are myresponsibilities?

  • The territory for this role is mostlyLombardia, but the role will require frequent trips in order to serve customersin whole Northern Italy.
  • Candidates outside Lombardia will be evaluated andmight be required to relocate within or close to the territory.

  • Responsible for timely systemimplementation, training and assay additions. The FAS is responsible formanaging his customer base and growing the business for the territory.
  • Thisposition is responsible for the orchestration of implementation plans withcustomers for new instruments and assays. Facilitate training rotations andschedules within the lab to insure cross training for all operators on allshifts.

    Develop timeline for acquiring samples, implementing assays and startup strategies within defined guidelines. Present an Add Assay business strategyto the customer.

    Assist in facilitating the proper customer support for technicalissues.

    What do Ineed to qualify for this job?

  • Education : Minimum of BA / BS degree inmedical health sciences (Biotechnology or Biology), or advanced degree, whererequired, or equivalent combination of education and experience.
  • Must have aclean driving record over last three years. Fluent English speaking.

  • BA / BS preferably in MedicalTechnology; thorough technical knowledge of medical technology; prior fieldexperience is preferred;
  • strong communication and interpersonal skills toeffectively handle customer problems and support the sales team’s efforts;
  • ability to prioritize critical customers and handle the crisis customers first;computer literacy is mandatory (Word, Excel, Powerpoint, Outlook, etc.

  • strongpresentation skills; must be completely aligned with the corporate Vision,Values and Beliefs; job requires a large amount of driving within the region;
  • must have a clean driving record over last three years.

    Whatelse do I need to know?

    Thecandidate will have to respect the active regulations related both to thesafeguard of health and security in the workplaces, environment and quality andto the protection of personal data (Data Privacy) and information securityprotection, according to the policies and company rules.

    Siemens isdedicated to quality, equality, and valuating diversity and we welcomeapplications that reflect the diversity of the communities within which wework.

    We are looking forward to receiving your online application. Please ensure youcomplete all areas of the application form to the best of your ability as wewill use the data to review your suitability for the role.

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