The Role :
Our TeslaAdvisorsconsistently deliver an incredibly exciting experience for allof our customers; whether current or future, creating a memorable andeducational experience.
The TeslaAdvisor, will be the front line and brand ambassador, supporting our mission toaccelerate the world’s transition to sustainable energy.
Your mainresponsibilities will be to support customers, at all touch points - offeringthem learning and guidance about Tesla Products, through the entire journey.
Wewant every customer to feel valued and informed, about our innovative products,and you will help to deliver an equally innovative buying and deliveryexperience.
Engaging all customers promptly and personally, ensuring their firstinteraction is welcoming
Excite, engage and educate all prospective and existing customersthrough open lines of communication
Help Tesla maintain a healthy sales pipeline by collecting andupdating customer contact information
Actively contribute to the achievement of monthly sales and deliverytargets
Provide the highest level of customer service throughout the fullsales and delivery cycle, as well as continued support throughout ownership
Prepare, stage, and charge customer vehicles in advance of theirscheduled delivery appointment
Educate new owners by conducting a comprehensive orientation, tailoredto the individual customer's needs and comfort level
Execute customer documents for delivery day
Conduct direct deliveries from Delivery Centers to customer homes
Perform additional responsibilities as assigned, to meet businessneeds
Demonstrable experience within a Customer Service environment
Positive, enthusiastic and passionate
Strong sense of team mentality and reliability
Excellent communication skills
Astute attention to detail
Genuine interest about Tesla products and services. Especially keepingup with EV industry trends and local incentives
Ability to understand and convey business issues and technicalconcepts
Flexible approach to the working environment
Ability to work evenings and weekends
Must have and maintain a valid driver’s license and an acceptable andsafe driving record
Legal right to work in place in the country you are applying to
Tesla participates in the