Italy - MilanItaly - MonzaItaly - Remote / FieldItaly - Rome
Job Description Digital Pathology Sales Application Specialist Italy Position Summary : Field based position responsible for sales support activities, including performing instrument demos and installations, customer training, and after sales technical product support, for the Digital Pathology product line.
The successful candidate must have the ability to utilize effectively, communicate and perform Digital Pathology lab procedures best practices.
The ability to manage installations, training, and administrative responsibilities (such as, but not limited to, request the authorization for performing a demo, organize the shipment of products within the Italian territory) with minimal supervision is required.
Self-motivation, time management and planning are essential requirements.
Traveling throughout the Italian territory is required; some international travels are also required.
Additional responsibilities include utilize the customer relationship management software and tools, written documentation of installation and training activities, effective interaction and communication with the EMEA and Global Technical Support and Commercial teams.
Main responsibilities of the Sales Specialist will be : Work closely with the Thermo Fisher Scientific sales team and sales manager to develop specific area or key accounts growth strategy.
Prepare and implement annual Territory Sales Plan and update as requested.
Manage customer demonstrations of products, both instruments and software, and customer site visits as required in supporting the customers and the sales team.
Support the sales team to successfully positioning Thermo Fisher’s solutions to address performance, workflow and customer’s budget requirements.
Provide effective and timely customer after-sales support (including troubleshooting and problem solving) for all Digital Pathology products and applications.
Support the commercial team in preparing tenders and quotations to customers, providing technical advices and commercial expertise to maximize the deals win ratio.
Provide technical support and training to the sales team as well as provide training programs to customers.
Actively support, organize and take part in users meetings, workshops and exhibitions.
Available to travel as necessary to achieve the assigned goals.
Strong understanding of Digital Pathology Laboratory workflow, methods and applications.
Excellent knowledge of the IT-related aspects of the Digital Pathology area, such as the management, transmission and storage (long, medium and short term) of the digital images, to enable the laboratories to manage locally and remotely the Digital Pathology workflow.
Being able to engage with all stakeholders and decision makers of the sales cycle, like Pathologists, IT expert, Biomedical Engineers, Finance and Administration personnel.
Good knowledge of the optics principle underlying the microscopy applications.
Strong self-organizational and communication skills.
Good interpersonal and organizational skills, as well as the ability to multi-task and prioritize.
Excellent English written and oral communication skills.
Strong presentation skills for both technical and sales related materials.
Exhibits a high degree of flexibility in adapting to a rapidly changing environment.
Ability to compile and analyze customer feedback.
Ability to work in team, and influence / motivate others.
Proficiency with Word, Excel, PowerPoint, and Outlook.
Master’s Degree in Biomedical Engineer, Informatics, Laboratory Medicine or related field; or equivalent knowledge and experience.
Previous experience in the same or similar role is highly desirable but not essential.
Experience in Histology / Immunohistochemistry applications is desired but not essential.
Valid driving license.