Worldwide ICT enterprise is looking for an IMPLEMENTATION CONSULTANT Purpose of role To ensure the effective and efficient deployment of the DMS system.
Working as a member of the installation team, you will analyse existing systems, interface requirements, business processes and operational needs and advise customers on product operation.
Key Duties & Responsibilities
Engage with customers to understand business requirements and identify product, and product setup requirements to achieve the agreed aims
Guide & advise the customer in terms of best practice operational processes and systems usage practices to achieve best ROI for the selected product set
Establish (working with others) the base software installation pack and configure the system to operate as expected
Perform system integration testing to ensure the solution delivers what's expected by the client
Manage and execute data migration activities (if required) to ensure that existing customer data is imported, validated and signed off by the customer prior to go-live
Verify with the client through User Acceptance Testing that the system is configured to operate as expected
Train the users prior to go live date in the operation of the products
Execute the cut-over into production on the agreed go live date
Provide on-site support to end users to guide, advise and verify that users are able to undertake the role using the products
Provide ad hoc follow consultancy services to deliver ongoing advice and guidance to clients making minor system changes as required to tune the products for the client
Responsible for delivering our products right first time without supervision
Specialised working knowledge of key products and modules without supervision
Operating knowledge of our solutions and products
Maintain an up to date knowledge of statutory requirements relevant to our product
Ability to own key issues within discipline and resolve to customer satisfaction
Provides clear and concise customer communication to agree implementation criteria and sign off
Working closely with customer to understand their systems, and their operational requirements, processes and needs, in order to configure the products accordingly
Basic knowledge of project management methodology. Ability to identify scope changes and highlight impact accordingly.
Abili Data inizio prevista : 13 / 06 / 2022 Categoria Professionale : IT Management / Pre-Sales / Post-Sales Settore : INFORMATION TECHNOLOGY & TELECOMUNICAZIONI Città : Vigonza (Padova) Competenze richieste : Vendita - Assistenza al cliente Disponibilità oraria : Full Time I candidati, nel rispetto del D.
lgs. 198 / 2006, D.lgs 215 / 2003 e D.lgs 216 / 2003, sono invitati a leggere (cliccare sul bottone "Candidati"). Adecco Italia S.
p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
