Customer Service Specialist
Freudenberg Sealing Technologies
Pinerolo, Italy
4 gg fa

You support our team as

Responsibilitiesarrow right

  • Conducts order validations and entries
  • Confirms customer order receipt, creation, and delivery
  • Monitor and tracks order statuses and manages claim cases and returns
  • Provides clear and consistent communication between and with customers and internal production
  • Serves as the primary contact for customers, including cases of issues or escalation
  • Supports transfer projects and process improvement initiatives
  • Handles routine maintenance of the Master Data System
  • Qualificationsarrow right

  • Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience
  • Specified Years of Industry-relevant professional experience
  • Relevant certifications, system experience, and training
  • Professional-Level English, French and German language skills
  • Communication & Collaboration : Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
  • Value for Customers : Anticipates, understands and meets internal / external customers’ needs and expectations. Develops solutions based on a customer centric approach.
  • Innovation : Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
  • Drive & Execution : Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.
  • Your Benefitsarrow right

    Cafeteria / Canteen

    Cafeteria / Canteen : Fresh food on-site, both hot and cold

    Diversity & Inclusion

    Diversity & Inclusion : Enter a diversity-driven world of innovation

    International work options

    International work options : A career with global relationships and a world view.

    Occupational safety

    Occupational safety : Safety as a top priority, in all aspects of your work

    Training / Career development

    Training / Career development : Programs to supercharge skills and expertise The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion.

    Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. autorenew

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