Title : Senior Customer Engagement Manager Location : Rome, Italy Job Description :
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-
to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We’re disruptive and proud of our phenomenal growth and industry-leading NPS scores. We work hard but try not to take ourselves too seriously.
We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
ServiceNow is currently seeking a Senior Customer Engagement Manager to lead the successful delivery of ServiceNow's solutions and services in a client consulting environment.
The Senior Customer Engagement Manager will be a technically savy project manager with a proven track record of leading deployments of Enterprise Software Solutions in a client environment.
What you get to do in this role :
The Senior Customer Engagement Manager is primarily responsible for managing the successful deployment of ServiceNow solutions to a customer, acting as the primary customer contact for services, handling any issues arising, escalating as appropriate, providing status reporting to all stakeholders and maintaining high levels of customer satisfaction.
In order to be successful in this role, we need someone who has :
WORKING FOR SERVICENOW :
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-
8550, or talent.acquisition servicenow.com for assistance.
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