AMEA Service Solutions Product Marketing Manager
IVECO Schouten
Torino, TO, IT
6 gg fa

Job Title AMEA Service Solutions Product Marketing Manager Location Bangkok, BM TH (Primary)

Torino, TO IT

Job Type Permanent Job Family After Sales Job Description

CNH Industrial is a global leader in the capital goods sector with established industrial experience, a wide range of products and a worldwide presence.

  • Each of the CNH Industrial's brands is a major international player in its specific industry : Case IH, New Holland Agriculture and Steyr for tractors and agricultural machinery;
  • Case and New Holland Construction for earth moving equipment; Iveco for commercial vehicles; Iveco Bus and Helieuz Bus for buses and coaches;
  • Iveco Astra for quarry and construction vehicles; Magirus for firefighting vehicles; Iveco Defence Vehicles for defence and civil protection;
  • and FPT Industrial for engines and transmissions.

    PRIMARY FUNCTION :

    Product Marketing AMEA - Service Solutions Product Manager

    ESSENTIAL RESPONSIBILITIES :

  • Develop preventive maintenance concept & actively lead & support the sub regions and dealers to identify opportunities & drive the implementation of mid-life & preventive overhaul.
  • Assist sub regions & dealers to package, prepare proposals & negotiate service packages such as preventive overhauls & service contracts
  • Drive initiatives and projects that generate new service revenue streams with Telemactics, as well as to increase awareness and utilization
  • To support the Key accounts manager in participating in strategic Key Account & service solution meetings with sub regions & dealers and exchange information of relevant observations / activities.
  • Develop extended warranty offer and administrate across the region
  • Maintain excellent rapport and good relationship with key accounts and support Key accounts manager in effective management of KA with the objective of optimizing business opportunities
  • Collaborate with sub regions to identify potential KA & fleet owner’s need of reliability & productivity & drive service solution product portfolio such as service contracts, extended warranties
  • Assist sub regions & dealers to Identify Key accounts requirements & create solutions to meet their requirements
  • Optimizing telematics web interface features & benefits by implementing proactive service mind set using telematics
  • Formulate & implementation of men on site support concepts
  • Actively assist dealers in service contract calculation & packages, conduct training for development (including resource planning and costing), promoting and selling of service contracts
  • Conduct competitor studies to ensure product competitiveness of service contracts & other service solution products.
  • Able to work as a team across diverse cultures with some technical knowledge in commercial vehicles / agricultural / construction equipment.
  • Performs other duties assigned by his supervisor
  • QUALIFICATIONS / REQUIREMENTS :

  • Minimum Polytechnic diploma in engineering / technology with a good sense of commercial competence, degree preferred
  • 5 years of aftermarket support / marketing experience in construction equipment industry of equivalent industry.
  • Candidates with experience as a field engineer in related field or with aftersales marketing experience a plus.
  • Self-motivated, creative & lateral thinker with the ability to work independently
  • Business minded with strong drive to improve, detail oriented, reliable & flexible to demanding working schedule & intensive travel required within AMEA
  • Commercially focused, A good working knowledge of sales techniques and methodologies & product costing concept.
  • Strong understanding of customer / dealer requirements in different segments and applications.
  • Able to work effectively with cross functional teams
  • Strong interpersonal & communication skills
  • PC Literate & proficient in MS office applications
  • Enthusiastic & result-oriented
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