Senior Field Quality Engineer
IC Resources
Milan, Italy
5 gg fa

As Senior Field Quality Engineer, you would be a key contact point for customer satisfaction with this global company. Working with a team of field application engineers, you will be maintaining / managing quality and reliability issues, as well as foster and build customer relationships.

Offering an attractive salary and open career progression, it’s an exciting opportunity to join a successful global company as a Senior Field Quality Engineer.

Responsibilities :

  • Managing quality and RMAs
  • Provide customer audit support
  • Responsible for understanding the CSQRs and negotiations with customers.
  • Manage customer quality and reliability escalation process.
  • Your Profile & Requirements :

  • Experience in customer experience
  • Experience in technical customer support on electronic or semiconductor development.
  • Experienced in contract negotiation.
  • Willingness to travel frequently within Europe and once or twice a year internationally.
  • Knowledge on the quality standards of ISO9001 & IATF16949
  • If you would like to know more on this Senior Field Quality Engineer role, please feel free to contact Jordan IC Resources.

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