to build a place where people can come to find and discover anything they might want to buy online."
The successful candidate will be a key member of the EU Customer Experience and Insights team. The mission of the team is to analyse customer feedback, create actionable insights and improve the customer experience together with our EU business partners.
The team consists of program managers, business analysts and another data scientist.
As the EU CS Data Scientist, you will support the analytical strategy for EU Customer Service. You have a hands-on approach and support complex projects to drive customer experience improvements, often in new territory, with quantifiable impact for the customer.
You drive innovation and rigorous analysis to optimize defect elimination. You anticipate and develop solutions that can address forward-looking business problems.
You simplify the design and improve the accuracy of existing solutions, models, processes, and technologies.
This position can be located in any EU CS site (Cork, Edinburgh, Regensburg, Berlin, Rabat, Cagliari) or corporate site (London, Madrid, Milan, Paris, Luxembourg).
Key Responsibilities :
Responsibility includes but is not limited to :