Care Manager, SMA - Lombardia, Piemonte & Liguria
Milano, Italy
3 gg fa

Job Description

The Neuromuscolar Disease (NMD) Care Manager main responsibility is to drive patient identification and market development for SMA by creating territory, account and customer strategies to achieve area sales, market share and profit targets for their territory.

Furthermore effectively maintaining relationships with physicians and treatment clinics to properly educate on Nusinersen and help remove barriers to facilitate healthcare provider decisions.

The NMD Care Manager provides scientific information to HCPs in accordance with the country laws

What You’ll Do :

Focal to the success of NMD Care Manager remit will be :

  • Identifying the patient / doctor landscape, learning about rare diseases and specifically SMA treatment decisions. Understanding the regulatory and compliance requirements and ensuring the right guardrails in place.
  • Develops and executes an effective business plan for maximizing territory sales ensuring that stakeholder needs are being met.
  • Cross functionally with field market access and field medical Ensure logistics are in place to administer Nusinersen

  • Builds own individual account plans and lead cross functional creation of strategic account / regional plans on how to approach customers, achieve goals and maintain relationships in order to maximize Nusinersen use.
  • Working across a large cross-functional team to develop SMA centers of excellence (e.g. developing work processes &communication streams) to ensure patients have access to Nusinersen and troubleshoot any challenges.
  • Provide information to management to help with identifying, segmenting, profiling and defining national key accounts e.
  • g. Hospitals, purchase groups, guideline providers etc.

  • Build intimate knowledge of the accounts stakeholders’ priorities and decision making processes (patient identification / selection, choice of therapeutic options, budget allocation, and care coordination, business needs, drivers and barriers for Nusinersen utilization.
  • Building up, strengthening and ensuring a long-term customer relationship with the accounts’ key stakeholders responsible for SMA care delivery and funding of treatment, ensuring favorable environment for Nusinersen via regular dialog with key stakeholders.
  • Partner with and pull resources from local NMD Team to support territory activities and to provide the accounts with expert support as needed

    Who You Are

    The NMD Care Manager is accountable for the success of Nusinersen in the assigned accounts by working in partnership with marketing, logistics support, internal / field market access and medical colleagues to create value for patients and other relevant stakeholders within the accounts to ensure long-term growth in alignment with Biogen s code of conduct and the strictest ethical, compliance and legal standards.

    Required Skills :

  • 4+ years of sales experience in the hospital / academic medical center / biotech industry
  • High degree of learning agility to learn / understand Nusinersen administration and neuromuscular diseases. Ability to deal with ambiguity and handle risk and uncertainty
  • Must have experience working in a sales team that was a part of a multifunctional team to address patient / caregiver needs, ideally in leading cross functional field team
  • Preferred experience in rare diseases
  • Must be comfortable spending 60% of their time traveling
  • Must have strong command of the English language in addition to fluency in local market language
  • Bachelor / master’s degree in science (according to local legislation)
  • English is a must
  • Additional Information

    Why Biogen?

    Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team.

    We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine.

    Together, we pioneer. Together, we thrive.

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