About the Augmented Reality Services Manager role :
The Strategic Services team is responsible for the innovation and implementation of new Services at Hach. One area of focused innovation is leveraging Augmented Reality (AR) within our Training, Field Service, Tech Support, and Sales teams.
This person's primary responsibilities will be to project manage our AR program rollout, collaborate with subject matter experts across various departments, and assist in the creation of AR content creation.
AR content will be created with a third-party application and this person will work with other SMEs and content creators to generate content.
In-depth experience with standard AR hardware, software, best practices, and design patterns
Project manage the creation and implementation of digital AR courses that supplement Hach’s existing course catalog
Partner with various stakeholders in the company (senior managers, KOLs, SMEs, training facilitators) to manage successful AR program rollouts and technology adoption
Creativity in finding solutions to abstract design problems, particularly with respect to translating real-world concepts and interactions into AR
Interprets internal and external business challenges and recommends best practices to improve products, processes, and services.
Proficiency in data analytics, business case analysis, and reporting
Capacity to prioritize tasks and team activities through self-directed time management and organization
Ability to manipulate CAD files (i.e. SolidWorks) or work with technical teams on content inputs and edits
Gather and evaluate Voice of Customer (internal / external) leading to the development and implementation of plans for continuous improvement
Support revenue generation through customer learning events
Measure customer satisfaction and impact of AR program effort
What makes this opportunity exciting?
Hach releases over 10 products per year, so you will always be learning and working on new items. This is fast-paced and significant work!
Our ability as an innovative organization! Unknown, yet exciting opportunities because of our innovative approach; Our service business is ever-evolving.
You get to be a part of Danaher Corporation, rated 162 on the Fortune 500 list
Full benefits including medical, dental, vision, 401(k) matching all on day one
Opportunity to join a newer team that is dedicated to launching new services, delivering software-enabled services, and committed to bringing these new services to life!
Are you qualified?
Bachelor's degree in Communications, Psychology, Business, Instructional Design or another related field
Technical skills in game / AR / VR development (i.e. Unity) or wearable VR ie. Hololens
5+ years of learning and development experience, including experience in a large (2000+) multinational business
Demonstrated, in-depth knowledge of instructional design and adult learning theories
Experience managing global projects and portfolio
Experience with Learning Management Systems
Ability to effectively operate in an ambiguous framework
Ability and comfort leading and managing change
Comfort working in an environment of continuous improvement
Strong interpersonal and leadership skills
Willingness to travel occasionally domestically and internationally
The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting.
We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado.
This range may be modified in the future. The salary range for this role is $100,000 to $130,000.
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical / dental / vision insurance, and 401(k) to eligible employees.
You can apply for this role through the Careers Page at (or through the Workday Find Jobs function if you are a current employee).
Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.
The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win.
As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Please contact us at 202.419.7762 or to request accommodation.
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