Become a member of our Application Support Team responsible for maintaining core SIA applications.
Activities
The main responsibility is defined as the operation and maintenance of application and its different environments (Production, Test & QA) and includes :
Maintenance of applications
Incident resolution support (troubleshoot, fix, escalate), incident management within defined SLAs (with 24x7 On
call support);
Maintaining operational procedures and documentation
Change management
implementation of change requests and patches to all supported environments including change validation
Cooperation on business projects, audits and compliance initiatives, cooperation with other support teams
Disaster Recovery and Business Continuity management for managed applications
Disaster Recovery activities for production systems
Monitoring and alerting setup and alerts maintenance
Managing and creating various reports
Requirements
bachelor s degree or equivalent work experience
2+ years of related IT experience
analytical skills
experience with management of web applications running in linux environment (Spring Boot, JBoss)
writing structured ad hoc database SQL queries
SSL certificate management skill is an advantage
Apache Web Server maintenance skill is an advantage
shell scripting skill is an advantage
investigation of incidents, root cause analysis
managing, owning and driving issues to their successful resolution
monitoring performance and availability of managed applications
desire and ability to learn
experience in finance or bank sector is an advantage