Schneider Electric is an innovative and trusted provider of software andservices that improve productivity and profitability for production,manufacturing and infrastructure industries.
Our software solutions allowcustomers to deliver sustainable performance with flexibility and agility toaddress evolving market requirements.
First and foremost is our openapproach. It’s about providing an environment that encourages personal growthand recognizes and rewards success.
Schneider Electric offers a clearlydifferent employment experience than other global organizations. We don’t placelimits on what people can achieve.
We do this by :
Providing an exciting and challenging environment in a respected, highly successful and growing company where success is built by the people who work here
Being performance-oriented : developing, recognizing and rewarding a can-do’ approach, great performance and personal achievement
Expecting colleagues to challenge each other and continuously seek opportunities to do things better
Valuing people who solve problems and thrive on challenges
Creating new opportunities for personal growth by supporting the training and development of our people
Working collaboratively with others to achieve shared success
Being open and transparent as an organization
Encouraging people to make a positive contribution and express their point of view without fear
Providing an environment in which people can shape their own career paths
Nurturing courageous people who want to make big things happen and providing them the environment to do it
Manage a number of software deployment and projects
Gather client requirements and feedback, working with consultants and product managers to develop a project plan and ensure a viable implementation
Develop a trusted relationship with the customer through delivering their requirements
Oversee project team interactions coordinating project elements and communicating project progress, both internally and to customers
Plan transition of responsibility to support team once project delivery is complete
Work with senior technical staff to improve and mature deployment project management processes
The TAM SolutionSupport Engineer role represents a senior level technical competency in thefields of product technical support and solution engineering.
SolutionSupport encompasses both product and custom developed aspects of aWonderware-based solution.
As such, theTAM Solution Support Engineer is responsible for triaging, reproducing, andresolving complex application issues related to product, productconfigurations, and custom code that was developed by the MES Practice team.
The TAM SolutionSupport Engineer will engage and shadow the MES Practice Team leading up totransitioning a customer and the delivered MES solution to the Global CustomerSupport (GCS) organization.
This engagement provides the Solution SupportEngineer with the opportunity to gather and retain domain expertise on thedelivered solution.
Principle Duties &Responsibilities :
TAM Solution SupportEngineers at Schneider Electric employ a combination of solution, systems,network communications and application-
specific software skills to :
cases, and occasionally participating in product developmentand testing.
Job Locations : Germany Munich
Salary and Benefits
This role enjoys a competitivesalary and benefits package, depending on background and relevantexperience.
Diversity is our heritage and our future. Be a part of it.
At Schneider Electric, Diversity & Inclusion is at the heart of ourorganisation, it's an integral part of our history, culture and identity.
Werecognise that embracing diversity unlocks innovation and creativity andfosters collaboration. We want our employees to reflect the diversity of ourcommunities and the customers we serve.
As a result, our teams are stronger todrive the company's future.
We are always open to a conversation around flexible working.
The SchneiderElectric industrial software business and AVEVA have merged to trade as AVEVAGroup plc, a UK listed company.
The Schneider Electric and Life is Ontrademarks are owned by Schneider Electric and are being licensed to AVEVA bySchneider Electric.