HME Product Specialist
SAMSUNG
Via Mike Bongiorno, Milano, Italy
6 gg fa

Job Purpose

Support HME sales by analysing the customer’s needs and technical requirements, performing demonstrative and applicative activities, and post-sales support as well, directly at the customer.

The role is a field role and the Area of responsibility is Northern Italy.

Role and Responsibilities

Key Responsibilities :

  • Support HME sales providing technical assistance and insight, remotely and / or at the customer.
  • Deliver application training on the whole HME line-up at the customer or at national / regional congresses.
  • Support the customer remotely by providing help-desk service when needed.
  • Support the customer by adapting the device settings according to the specific applicative needs, and by illustrating the features of product and application potential.
  • Report on all activities delivered at the customer, providing insight on outcomes and possible improvements on process / product / application features.
  • Skills and Qualifications

    Qualifications / Requirements :

    Educational Background : Bachelor, Master preferably in Biomedical or Computer Engineering.

    Professional Background : 3 - 7 years’ experience in Ultrasound Pre-Post Sales / Application Specialist roles or alternatively similar experience with other medical devices.

    Computer Knowledge : Excellent MS Office tools.

    Language Knowledge : Very good written English; good spoken English.

    Travel required : 80% domestic transfers. International transfers may occur.

    Others : Project management skills.

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