Sales Account Manager
OVH
Milano, Italia
23 gg fa

CSO Department Overview

Within OVH, the CSO department manages business development for offerings through every channel, covering all products and universes.

Driven and results oriented, the sales teams build a double knowledge of OVH customers and products to maximize the value proposition and make sure that OVH stands out from the competition.

With a presence in France and internationally, the CSO department develops telesales, direct sales and partnership activities with other IT players to offer innovative services to their customers.

As Account Sales Manager, you will support business development by building a long-term relationship with your customer portfolio.

You will implement a sales strategy for your customers, taking into account their needs and expectations. You will also ensure they are satisfied with the products and solutions offered.

Main Job / Responsibilities / Tasks

Implement a sales strategy for a portfolio of middle-market customers, taking into account their needs and expectations

  • Carry out information monitoring (news, priorities, strategy...) on all customers assigned to you in order to identify their issues, constraints and goals and thereby support the lifecycle of the account
  • Continuously analyse the market, its evolution and competitor activity; benchmarking
  • Implement the portfolio management strategy
  • Evaluate revenue streams and determine financial projections according to the business opportunities identified
  • Support business development for a portfolio of middle-market customers and prospects and build a long-term relationship with these customers

  • Ensure business development and growth for the customers assigned to you
  • Apply the sales policy in close collaboration with the management
  • Conduct a detailed needs analysis and lead the sales response until the customer’s final decision
  • Evaluate, reference and optimize business opportunities with the help of the CRM tool
  • Centralize all customer information in the CRM tool
  • Transfer projects to operational teams and monitor these projects from a sales perspective
  • Review and respond to public and private calls for bids, or entrust them to an OVH partner
  • Ensure customer satisfaction with the products and solutions offered

  • Ensure the management and monitoring of customer relationships
  • Required skills / background

    Technical Skills

  • Italian mother tongue
  • Good English
  • Good understanding of OVH products (desirable)
  • Knowledge of the IT sector
  • Professional Attitudes

  • Customer and user orientation
  • Passion for IT
  • Ability to adapt and work independently in order to integrate into new teams, work on very different projects and constantly stay up to date with new technologies
  • Excellent interpersonal and negotiation skills with a strong ability to create and maintain a long-term relationship with the customers assigned to you
  • Prioritize customer satisfaction, keeping in mind return on investment
  • Experience

  • 2-3 years’ experience in a similar role
  • If this position appeals to you and you wish to take part in the success of OVH, we look forward to receiving your CV and covering letter in English at : jobs ovh.it.

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