Merchant Services Intern
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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ : PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.

Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person.

Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid.

Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Merchant Services Internship will be based in Milan and will report to the Head of Merchant Services Italy. This internship will be a critical support to help SM and SGM to increase their focus on commercial efforts, while he / she can provide market analysis and competition assessment and help the Merchant Service team to get a close understanding of new business drivers, decision making & recommendations and consulting on the right set of corrective actions using data analysis and reinforce the ability to zero into what’s working / not working.

This role requires an individual with technical background and understanding of sales reporting, sales analytics, business intelligence, communication skills and the ability to work and collaborate with key business partners.

  • Support the Head of Merchant Services Italy and the MS team in across a broad range of activities, including supporting strategic initiative development, opportunity analysis, pain point resolution and process optimization
  • Track & monitor Top200 merchant’s trends
  • Convert business questions into problems for data analyses and come up with actionable insights to impact growth
  • Support with market analysis the definition of initiatives to positively impact the trajectory of the portfolio
  • Work with internal stakeholders to design, estimate potential benefit and execute new / existing verticals and business expansion, with a specific focus on start-ups / fintech ecosystem
  • Communicate concepts and results with clear and effective visualization (e.g. Excel Charts and PowerPoint slides)
  • Work closely with the other PayPal functions who shape our merchant experience, including Professional Service, Marketing, Legal and Finance
  • Working with the analytic team on deep dives into various KPI trends to improve performance
  • To be considered you must :

  • Be hungry to learn and be challenged, creative, reliable, energetic, results focused with a can-do attitude
  • Interested in the operational, marketing and financial aspects of businesses in general
  • Possess good communication skills, both written and verbal
  • Use data, insights and logic to deconstruct problems to identify the source and propose solutions
  • Highly organized, attention to detail and follow-through. Should enjoy problem solving, fixing processes and a desire to be a business champion
  • Excellent written, verbal, and presentation skills. Proficiency in MS Word, PowerPoint, Outlook and very strong in excel
  • Requirements :

  • Currently enrolled at university for a degree in a business / commercial or related subject. Can also be in the process of preparing final dissertation
  • English proficiency
  • Available to start in early June 2020
  • Available for a minimum of 6 months; ideally available for 12 months. Candidates that are not available for the minimum of 6 months will not be considered.
  • What we offer :

  • Be a part of a dynamic entrepreneurial team that helps to shape the payments landscape
  • A concrete experience with a combination of strategic thinking and on-the-ground drive and execution
  • A supportive environment that allows our employees to thrive and learn.
  • Interested?

    From the moment that you join our team we aspire to make your employment experience an outstanding and engaging one. We are passionate and proud of our company.

    It is this vigor and attitude that helps us execute well, every day. If you are enthusiastic and thrive in a collaborative and friendly environment then we invite you to learn more, explore opportunities, and discover a place for you.

    We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect.

    Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment.

    Join us as we change the way the world defines financial freedom.

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

    In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition


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