E-Commerce Analyst
Nespresso
Assago, Italy
12h fa

The Nespresso story begin with a simple but revolutionary idea : enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.

Position Snapshot

  • Nespresso in Italy, Milan headquarters (Assago)
  • Nespresso B2C Department, Team eCommerce
  • Permanent Contract
  • 3 years of experience in a similar role
  • Position Summary

    The country eCommerce Analyst will be working alongside eCommerce Manager to capture and analyze online user behaviors using site metric tools, decompose high-level information into details, abstract up from low-level information to general understanding and will present findings and clear recommendations to teams and leaders within the organization.

    A day in the life of... eCommerce Analyst

  • Analyze website metrics and KPIs and develop reports / tools to track website performance, business trends, customer behavior and other key success indicators;
  • Recommend improvements to the website experience based on quantitative and qualitative data analysis;
  • Develop effective relationships with related groups in Digital, eCommerce and Marketing to turn insights into action on the site;
  • Ensure alignment with business stakeholder to communicate complex constraints and opportunities to non-technical decision makers;
  • Help gain consensus on business and technical decisions and ensure that appropriate resources are employed to deliver high quality results;
  • Contributing to the overall objective of providing best-in-class digital user experience across eCommerce boutiques.
  • What will make you successful

  • Relevant functional business analyst experience, in eCommerce & Digital;
  • Experience in eCommerce platforms management (including mobile & Social);
  • Good knowledge of Website structure (i.e. Content Management, Merchandising, A / B testing & personalization);
  • Understanding of Omniture / Google Analytics or any other system of webmetrics tracking tool is a plus, as well experience in SEO optimization;
  • Business degree in Statistics, Management or similar;
  • Fluent in English.
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