Customer Engineer Cloud & Systems Specialist
NI Network Infrastructure
Vimercate, Italy, Italy
1 gg fa

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks.

We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world.

Watch our video to discover how we create meaningful interactions to drive human progress : https : / / / 3ffC2iG

Nokia fosters an environment where all our people feel, and are, valued and accepted through our everyday actions. We want people to be able to bring their whole selves to work, every single day, to contribute their personal best.

About Network Infrastructure

The mission of the Network Infrastructure (NI) Business Group is to be the most trusted partner for the world’s most critical network infrastructure.

NI will respond to the ever-increasing demand for networks with higher capacity, greater reliability, faster speeds, and lower costs.

Job Description

The Customer Engineeringspecialist is a role that deals with the Introduction of New Products and the definition of New Solutions that fulfill the Technical Requirements and Final users needs of a Fixed Access Network.

The Cloud and Systems Specialist will contribute to this mission with the technical competence coming with the newest Telco technologies.

Job Responsibilities & Competencies

  • Working with clear guidance and supervision in his / her area of New Product Introduction ( run Product or Solution Demos, Lab Trials, Field Trials, support formal Homologations or Type Approvals by customer on our products or solutions
  • Providing technical support during pilot introduction of new products in customer networks) for pre-sales activities or deployment projects by delivering his / her outcomes with the expected quality, timely and according to estimated cost / duration.
  • Performing routine assignments within standardized procedures and practices with regular supervision to achieve objectives and meet deadlines.
  • Receiving instructions, guidance and direction from others and uses own knowledge and existing procedures to solve standard problems.
  • Preparing New Product Introduction related activities under guidance within standard guidelines and processes.
  • Setting up the Test Lab environment and generates New Product Introduction documentation of the planned activities with guidance.
  • Co-ordinating and collects required inputs for New Product Introduction activities.
  • Qualifications

  • Linux : Advanced user level
  • Operative Systems Administrator
  • Programming background. Ability to create scripts in shell, perl, etc
  • IP networks : Basic knowledge (L2 : Bridging concepts. L2 protocols : LACP, IGMP / L3 : IPv4, IPv6. L3 protocols)
  • Analyzing the information security, detecting weaknesses and evaluating technological risks.
  • Fault and Performance Monitoring for Functionality Quality Assurance
  • Microservices approach knowledge
  • Solution Architecture Skills
  • Network design
  • Problem Solving
  • Familiar with Agile methodology
  • Cloud Technologies to develop production systems within a full-stack environment
  • Operative Systems Administrator
  • Artificial Intelligence (AI) deploying machine learning and in a production environment
  • MLOps (Machine learning and DevOps)
  • Any experience in areas like the following ones will be a plus :

  • Software-defined networking technology
  • WIFI standards
  • Broadband Access home equipment : Routers, ONTs.
  • Broadband Access CO equipment : DSLAMs, OLTs
  • Virtual Machines Composing, Dimensioning and Administration
  • Docker, K8s Adminstration, creation and cancellation
  • Programming Languages : Cloud programming (Azure, AWS, and Google), Json, XML, YANG, Python, Perl, Bash scripting, SQLplus
  • Protocols : CLI, TL1, SOAP / XML, SNMP, REST-ES, RESTCONF, NETCONF, KAFKA, Grafana Record
  • Service Insfrastructure knowledge, Postman, Prometheus, MariaDB, ElastiSearch, Key Cloak, Camunda (orchestrator of E2E solution)
  • Idioms

  • English and Italian (both fluent)
  • Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges.

    We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.

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