Senior Application & Product Specialist
Spring Italy
3 gg fa


For a world leader company operating within the technology areas of heat transfer, separation and fluid handling we are currently looking for a Senior Application & Product Specialist

Tasks and Responsibilities

  • Define technical specification for a specific customer project;
  • Be the reference person for KA’s R&D and support them in developing their system;
  • Make technical analysis of the customer’s competitiveness;
  • Follow up with customer each project;
  • Give price guideline to KAM;
  • Customers’ visits;
  • Application and product training to OEM customers;
  • Application insight, follow and act on important technical trends from customer and market;
  • Implement into Company organization the new projects (choose the optimum logistic flow);
  • Claims handling : manage the communication back and forth to the customers, address each claim to the proper IPs and close the claim after receiving the IPs feedback;
  • Give input for new product care and continuos follow-up;
  • Prioritize product cares activities according to the customer’s objectives;
  • Analyze and report product performance;
  • Give input for new EPD and continuous follow-up till the positive finalization;
  • Drive EPD activity based on specific customer’s request;
  • Update the selection SW;
  • Verify the alignment between the SW and the real performance at customers;
  • Prepare the guidelines for product usage according to application;
  • Create technical documents where to fix the specific application knowledge.


  • Degree in Engineering;
  • 3 years of experience within air conditioning, heat pump or refrigeration industry;
  • Knowledge of heat transfer and refrigerants;
  • Technical knowledge of the prioritized applications air conditioning, heat pumps, boilers;
  • Technical knowledge of R&D or product management (dealing with the application);
  • Deep knowledge of actual portfolio and design criteria to meet each application’s need;
  • Knowledge in Value pricing;
  • Sales channel management;
  • Knowledge supply chain processes;
  • Knowledge of project management;
  • Contractual knowledge;
  • Fluent in English;
  • Good communication skills;
  • Commercial skills;
  • Stress tolerance, remain stable under pressure;
  • Effective in working in a matrix and multi-cultural environment

    Good in developing and keeping Relations.

    Location : Vicenza

    Industry : Engineering Manufacturing

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